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Deloitte Senior UX Designer in Greensboro, North Carolina

Senior UX Designer

Location: Greensboro, NC | New York, NY

In today s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels.

Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end.

Hux is the Human Experience Platform by Deloitte Digital. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers.

Hux by Deloitte Digital gives companies the ability to build and leverage the connections between people, systems, data and technologies so they can deliver personalized, contextual experiences to customers at scale.

About You

You re ready to take ownership and contribute to defining the user experience of the HUX front door and HUX project visualization. You re a strong partner who collaborates well with cross-disciplinary teams, seeks feedback, and takes creative direction with grace and maturity. You have strong Design skills with extensive experience designing intuitive user interfaces for complex workflows. Your UX design skills are top-notch, and you have a knack for making the complex clear to many different skill levels. You have a unique gift for seeing the big picture and recognizing the steps it takes to make that picture reality. You can design interfaces that can be leveraged by marketing managers and engineers alike. You re an effective collaborator with product managers, scrum masters, developers, and senior stakeholders.

Work You ll Do

  • Drive collaborative innovation amongst the organization, to identify unique solutions to complex problems allowing data and interfaces to be intuitive and agile

  • Work with product managers, developers, and business stakeholders to help set product direction, including owning the front door to HUX assets and interfaces (Knowledge, Application and reports)

  • Design advanced data visualizations and/or BI Dashboards to support the needs of internal and external stakeholders

  • Produce design visualizations that help stakeholders across disciplines understand what the best experience looks like: storyboards, user-flows, wireframes, mockups, prototypes, etc.

  • Work with internal stakeholders to understand their business requirements in the broader context of Deloitte Digital strategy and advocate for the user by developing intuitive interactions and easy-to-use interfaces

  • Create flexible designs and work flows that allow the interface to easily adapt and change based on new products delivered

Qualifications

Passionate about leveraging technology to power the customer experience. Experience leading initiatives with the ability to depict complex ideas, issues and designs to varied audiences.

Required:

  • Industry experience includes

  • 5 years of related design experience; Working across a large organization with varying technical skill levels. Ability to work deep in the trenches with cross-functional teams on product design and ownership

  • Experience with

  • UX research, including planning, designing and facilitating user sessions and client & stakeholder workshops and design sprints, analyzing findings and articulating results

  • Information architecture, user and screen flows, conceptual and detailed wireframing and prototyping

  • Ensure all design documentation is created holistically with the client vision and cross-functional needs

  • Knowledge bases and how to effectively structure them to present the optimal data and results

  • Working in a wide variety of modern design tools like Sketch, Figma, Adobe XD, Marvel Principle, and InVision

  • Reviewing existing systems and processes to identify UX issues and develop UX recommendations

  • Your online portfolio

  • Showcases your experience, storytelling and design presentation skills

  • Demonstrates strong design judgement and an ability to solve nebulous UX problems

  • Showcases your projects with a breadth of diverse projects and challenges

  • Focuses on your guiding design principles and techniques

  • The ability to

  • Approach design challenges with curiosity and a willingness to learn

  • Produce pixel perfect design files

  • Organize and self-direct to get things done

  • Communicate your ideas in an efficient manner

  • Work independently and in groups as needed

  • Experiment with emerging technology / design trends, tools and methods

  • Bonus points for

  • Experience working in agile methodology

  • Qualitative and quantitative research methodologies

  • Experience working in ad-tech or mar-tech

  • Experience with BI & data viz tools like Tableau, Adobe Analytics, Datorama, etc.

  • Surface knowledge of HTML5/CSS3 and FE frameworks like Bootstrap, etc.

  • Experience working in a consulting environment

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

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As used in this posting, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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