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Deloitte Service Delivery Manager in Gilbert, Arizona

Are you an experienced, passionate pioneer in technology? A cloud solutions builder who wants to work in a collaborative environment. As an experienced Senior MuleSoft Developer Specialist, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

Work you'll do/Responsibilities

  • Lead shared services delivery accountability, dedicated towards ensuring operations and business continuity by meeting up with SLAs, capacity, change, problem, incident and performance management per ITIL standards.

  • Lead migration of required infrastructure and applications from IBM by overseeing delivery of data analysis, mapping, and transfer and owning the quality and validity of migrated data, processes, and operations

  • Conduct project analysis and provide efficient forecast of all project directives and timelines

  • Mentor and coach stakeholders on their project management methodologies including agile and scrum

  • Act as subject-matter expert on project deliverables, timetables, risks, and challenges

  • Demonstrate accountability to successfully realize client goals

The Team

Deloitte's Government & Public Services practice-our people, ideas, technology and outcomes-is designed for impact. Our team of over 15,000+ professionals bring fresh perspective to help you anticipate disruption, reimagine the possible, and fulfill your mission promise.

The US Systems Engineering Offering delivers large scale software applications and integrated systems and assists its clients with architecture design, assessment and optimization, and definition. The practice aims at developing service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems. It would focus on key client issues that impact the core business by delivering operational value, driving down the cost of quality, and enhancing technology innovation.

Qualifications Required

  • Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience

  • 10+ years of experience with IT Service Delivery of large Infrastructure, Cloud, and Application based projects

  • Experience re-engineering processes to improve efficiency and quality of large-scale solutions in accordance to client SLA requirements

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.