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Deloitte Process Analyst (QA) in Gilbert, Arizona

Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

Work you'll do/Responsibilities

  • Ability to work closely with different business groups across enterprise to identify potential RPA opportunities

  • Ascertaining feasibility of RPA implementation for a given process based on systems and complexities involved

  • Ability to think programmatically to optimize and increase efficiency of the RPA adaptability of the process

  • Ability to communicate clearly and precisely with the developers and testers throughout the process implementation life cycle

  • Promote and utilize RPA Best Practices while working with Enterprise and Implementation teams

  • Understand, optimize and document business requirements and configuration settings based on enterprise's document templates

  • Collaborate with team leads to identify gaps and constraints associated with business requirements and process and aid in providing solutions to resolve the process issues

  • Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases

  • Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels

  • Conduct maturity assessments against the process activities to highlight areas of improvement or concerns

  • Contribute in ascertaining process quality according to the business requirements

  • Manage Defect Lifecyle along with triaging and reporting

  • Deliver high quality work and adapt to new challenges, as an individual or as part of a team

  • Understand Software Development Lifecycle and Enterprise Value Delivery Methodology for robotics automation testing/deployment process

  • Excellent organizational and time management skills

The Team

From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.

Qualifications

Required

  • Bachelor's degree, preferably in Engineering or IT

  • Understand Software Development Lifecycle and Enterprise Value Delivery Methodology for robotics automation testing/deployment process

  • Excellent organizational and time management skills

  • Outstanding communication and presentation skills

  • Critical thinker

  • Creative problem solver

  • Preferred: Experience in RPA process mining and grooming

  • Preferred: Experience - Knowledge of at least one of the programming tools/languages (Web, .Net, VB, Java)

  • Preferred: Exposure in Agile and SCRUM methodology

  • Preferred: Experience in Nintex K2 software

  • Must be willing to live and work in the Gilbert, AZ area

  • Travel up to 20% annually (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • Limited Sponsorship: Limited Immigration sponsorship may be available

Preferred

  • Previous experience with any automation solution such as: HP Test Director, Load Runner, Selenium or Cognitive Robotics Solutions such as: Automation Anywhere (AA) , Blue Prism (BP), UiPath, Workfusion, or Kofax

  • Ability to multi-task & support multiple priorities/multiple deliverables

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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