Deloitte Jobs

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

• Roadmap Management (triage incoming client requests to assess scope and impact; backlog management; user story prioritization and sprint alignment)

• Oversee refinement of user stories (answering questions about requirements, functionality, business process, program needs)

• Coordinate and oversee sprint Reviews/Demos and UAT cycles with the client team

• Drive development and documentation of user stories

• Participate in Discovery & Framing sessions and ongoing user sessions to understand user needs

• Engage with Product Owner and Business SMAs as appropriate to refine user stories

• Support assessment of Business value to groom the Product backlog

• Engage with scrum teams to provide clarity around ongoing development work

• Support development and testing teams by answering questions on functionality, user story acceptance criteria, resolving impediments

• Foster an environment where team members are self organizing and are empowered to improve their process for building software

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.

Qualifications

Required:

• 5+ years of total IT experience or relevant industry experience

• 3+ years of Salesforce experience

• Strong understanding of Agile methodology

• Ability to work with product owner, business, functional lead and scrum team to pick up prioritized user-stories from the backlog

• Project experience delivering Salesforce implementations and products

• Experience working with business to elicit requirements and translate those to user-stories

• Experience performing business-demos and getting user-story-acceptance completed by business

• Ability to work collaboratively in a creative, Agile environment and manage agile task assignments

• Prior experience Managing and/or Leading Teams

• Strong Core Consulting skills such as organization and communication both written and verbal

• Bachelor's degree, preferably in Systems Engineering, Information Technology, Information Systems. Computer Engineering, or related IT discipline; or equivalent experience

• Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Salesforce Certified

• Scrum Master Certified

• Prior professional services or federal consulting experience

• Project or Program Management experience

• Client management experience

• Ability to communicate and manage stakeholder expectations

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.