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Deloitte Specialist Master, Customer & Marketing, Human Services Transformation in Detroit, Michigan

Deloitte Consulting LLP seeks a Specialist Master, Customer & Marketing, Human Services Transformation in Detroit, MI and various unanticipated Deloitte office locations and client sites nationally.

Work You ll Do

Transforming how clients deliver services to customers. Delivering large complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies. Partnering with clients to transform service delivery to those most in need. Managing day to day interactions with executive clients and sponsors. Managing and delivering components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Developing and maintaining contact with top decision makers at key clients. Participating and leading aspects of the proposal development process. Contributing to the development of proposal pricing strategies. Performing role of counselor and coach; actively participating in staff recruitment and retention activities. Providing leadership and supporting for delivery teams and staff in local offices. Performing assessments of existing information systems, and identifying gaps between business requirements and current system capabilities. Estimating time and resources needed for the development work. Functioning as integrators between business needs and technology solutions, helping to create technology solutions to meet clients business needs. Defining systems strategy, developing system requirements, processing design, prototyping, and testing custom technology solutions, and supporting system implementation. Creating project charters, schedules, and plans, defining project tasks, allocating resources and monitor project progress. Writing functional and technical system requirements and use cases, creating process flow diagrams and finalizing system requirements. Performing conceptual and technical designs, including the use of object-oriented analysis and design techniques. Designing and implementing large scale enterprise solutions utilizing JEE, Commercial Off-The-Shelf (COTS) products, and Integration tools to develop life insurance, integrated eligibility, and child welfare for insurance and State Government clients. Performing implementation activities including analysis, coding, review, unit testing, defect fixing, and deployment utilizing Java, JEE, Extensible Markup Language (XML), Web Services, IBM WebSphere Application Server, IBM Messaging Queue, IBM DataPower, IBM Integration Bus, JUnit, ANT, LINUX, Hibernate, Service Oriented Architecture (SOA), Spring, and Oracle. Securing web applications by integrating applications with enterprise security solutions including IBM DataPower or IBM Tivoli Access Manager. Configuring system and application monitoring tools to monitor, profile and debug application performance issues utilizing Dynatrace, Nimbus, SolarWinds, Jprofiler, JVisualVM, and JConsole. Implementing automated code reviews using SonarQube, Findbugs, and Programming Mistake Detector (PMD). Providing production support and participating in deployment activities utilizing Continuous Integration/Continuous Delivery (CI/CD) tools including ANT, Jazz Build Engine, and Bamboo. Supporting software patching, hardware upgrades, environment migration, security scans, vulnerability analysis, certificates management, and DevOps activities utilizing Qualys, Tenable, Jazz Build Engine, RTC, IBM Clear Case, Clear Quest, Jira, Secure Virtual Network (SVN), ANT, Concurrent Versions System (CVS), and Bamboo. Creating technical specifications, system architecture, and system maintenance documents utilizing Advanced MS Word, MS Visio, Advanced MS Office, IBM Rational Tool Concert, and Jira.

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Requirements

  • Bachelor s degree or foreign equivalent degree in Computer Science, Information Technology, Engineering (any), CIS, MIS or a related field.

  • Five years of progressively responsible experience in the offered position or a position in a related occupation.

  • Must have five years of experience with:

  • Designing and implementing large scale enterprise solutions utilizing JEE, COTS products and Integration tools to develop life insurance, integrated eligibility, and child welfare for insurance and State Government clients;

  • Performing implementation activities including analysis, coding, review, unit testing, defect fixing, and deployment utilizing Java, JEE, XML, Web Services, IBM WebSphere Application Server, IBM Messaging Queue, IBM DataPower, IBM Integration Bus, JUnit, ANT, LINUX, Hibernate, SOA, Spring, and Oracle;

  • Securing web applications by integrating applications with enterprise security solutions including IBM DataPower or IBM Tivoli Access Manager;

  • Configuring system and application monitoring tools to monitor, profile and debug application performance issues utilizing Dynatrace, Nimbus, SolarWinds, Jprofiler, JVisualVM, and JConsole;

  • Implementing automated code reviews using SonarQube, Findbugs, and PMD;

  • Providing production support and participating in deployment activities utilizing CI/CD tools including ANT, Jazz Build Engine, and Bamboo;

  • Supporting software patching, hardware upgrades, environment migration, security scans, vulnerability analysis, certificates management, and DevOps activities utilizing Qualys, Tenable, Jazz Build Engine, RTC, IBM Clear Case, Clear Quest, Jira, SVN, ANT, CVS, and Bamboo;

  • Creating technical specifications, system architecture, and system maintenance documents utilizing Advanced MS Word, MS Visio, Advanced MS Office, IBM Rational Tool Concert, and Jira.

  • 80% travel required.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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