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Deloitte ServiceNow/Nuvolo Specialist Master in Detroit, Michigan

Work you'll do

Industry-leading clients. An award-winning culture. Top-notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level. Deloitte's Real Estate & Location Strategy offering helps organizations create value with every real estate and location decision - optimizing real estate operations and the enterprise footprint by combining leading-edge strategies with the latest real estate & location analytics and asset management technology.

As a Manager within our Real Estate & Location Strategy team, you will:

  • Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work

  • Lead team problem-solving efforts and offer ideas to solve client issues.

  • Prepare and conduct client interview and design workshops for technology and business process enhancement

  • Manage development of project deliverables as required including: Functional requirements, As-is and to-be process flows, Current and future state technology diagrams, Functional design documents, Use cases & test cases, Test and training plans, Traceability matrices, Training materials

  • Act as the primary point of contact for client stakeholders and manage leadership relationships throughout engagements. This includes reporting directly to executive steering committees for program status, risks, and/or changes.

  • Liaise between clients and the technical team to interpret and ensure that business requirements are accurately reflected in the solution

  • Lead proposal development, as requested

    The team

    Our Finance & Enterprise Performance team works as a trusted advisor to CFOs, COOs, CIOs, and key executives. We advise, implement and deliver as-a-service solutions, helping our clients develop strategies and capabilities to support enterprise-wide decision-making, improve finance operations, and create impact within their organization.

    Qualifications

    Required:

  • 6+ years' ServiceNow implementation experience or 3+ years' Nuvolo experience

  • 6+ full-lifecycle implementations

  • Experience managing teams of 4+ resources through design, development, and/or operations of complex technology environments

  • Bachelor's degree in Business, Engineering, or Information Systems

  • Ability to travel 50% on average, based on the work you do and the clients and industries/sectors you serve.

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

    Preferred:

  • JavaScript Programming

  • Data mapping and data migration in ERP/IWMS Implementations

  • ServiceNow certification in one or more areas

  • Good understanding of multiple ServiceNow applications and modules

  • Experience in real estate, facilities management, maintenance & operations, capital projects, or space management

  • Advanced Degree

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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