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Job Information

Deloitte Manager-Software Specialist-HXM in Detroit, Michigan

Work you'll do

In this role the incumbent will lead efforts in enterprise software administration, programming, and analysis. In addition, the professional will be responsible for developing and implementing business plans, policies, and procedures

The Manager, Software Solutions Specialist possesses subject matter expert (SME) in specific platforms, technologies, specific domain and/or tools that are strategic to the operation of the firm. The deep technical and functional knowledge, comprehensive skill sets, and relevant project experience in SAP SucessFactors ensures that project needs are met. The specialist is viewed as an individual contributor in their area of expertise and works under the direction of a Specialist Senior Manager and/or Engagement Manager. Experience should be at least 8 years or more.


  • Manages enterprise software administration, programming, and analysis related to SAP SucessFactors (All Modules with focus on Employee Central/Succession Planning/Onboarding 2.0)

  • Develops and implements business plans, policies, and procedures

  • Collaborates with other departments to prioritize enterprise resource planning (ERP)

  • Co-ordination with Development team on implementing recommendations

  • Work with team members and product owners to understand, analyze, recommend, plan, design and implement solutions to meet usability, performance, quality and security requirements

  • Work with onshore and offshore team members in delivering projects, changes and problem resolutions

  • Support system upgrades which includes impact / gap analysis, applying patches, development, testing and deployment activities

  • Acts as a trusted advisor to clients regarding risk identification and mitigation

    Decision Making/Judgment Required

  • Executes on tasks as defined and managed by the Product Owner

  • Individual should escalate any questions or concerns to the Product Owner if assigned tasks are inconsistent with their understanding of the project and their specialist knowledge of their subject matter area

  • Individuals will follow best practices and procedures as defined by their community of practice


Required Technical Skills:

  • Excellent verbal and written communication skills

  • Strong analytical, problem solving, multi-tasking and interpersonal skills are required

  • Strong knowledge of configuring and implementing SAP SuccessFactors (Employee Central/Succession Planning/Onboarding 2.0) to achieve defined business objectives

  • Full life-cycle implementation of SAP SucessFactors from planning to configuration and go-live including documentation, problem analysis and resolution

  • Proven record of success both as an individual contributor and as a team member including delivering work within established project timelines and budgets

  • Strong Talent specific business and domain (functional/technical) knowledge

  • In-depth knowledge of technology risk management principles, privacy laws, and data protection/security regulations is preferred

  • Proficiency in Scaled Agile Framework based project executions

  • Familiarity with SAP ABAP, SAP Fiori, Solution Manager and SAP Cloud platform is preferable

  • Bachelor's Degree or equivalent work experience with 8+ years relevant experience in technical leadership and/or technology consulting on large enterprise projects around product implementation, configuration, development, and support


  • Certification in SAP SucessFactors (Employee Central/Succession Planning/Onboarding 2.0) desired, but not required

Education & Experience

  • Bachelor's Degree in Computer Science, Engineering, or related technical discipline.

  • Minimum of 8+ years of directly related experience including subject matter expertise in area(s) managed, as well as at least one year of leadership responsibility.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.