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Deloitte Manager, Customer & Marketing, Human Services Transformation in Detroit, Michigan

Deloitte Consulting LLP seeks a Manager, Customer & Marketing, Human Services Transformation in Detroit, MI and various unanticipated Deloitte office locations and client sites nationally.

Work You ll Do

Delivering components of client engagements that identify, design, and implement technology and creative business solutions for clients. Providing consulting services to clients in the public sector and automotive industries. Participating in various aspects of the full software development lifecycle for software applications, which may including requirements gathering, application configuration design, business process analysis, scripting, code deployments, enhancement validation, triage of defects and change requests, escalations and urgent issues. Managing the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Evaluating clients technology needs, developing customized applications and draft technical and functional design documentation. Identifying and mitigating risks in process and technology for client engagements. Functioning as integrators between business needs and technology solutions, helping to create technology solutions to meet clients business needs. Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation. Leading teams through design, development, and operations of complex technology environments. Creating technical and functional specifications, including screen layouts, navigation flows, logic diagrams, data models, process models, and pseudo code, to be used for application development. Integrating the applications with each other and continuously optimizing the system structure to improve stability and performance. Leading the design and upgrade of software such as Apache, Tomcat, MQ, WebSphere or other application servers, Java, ESB, Oracle Database and Operating System upgrades (Linux, Windows) by performing deep technical analysis using SDLC methodologies such as Agile, Waterfall and Devops. Conducting load tests and regression testing using tools such as Load Runner, Selenium and QuickTest Professional. Developing standards and architectural governance using JEE specifications for N-Tier applications. Architecting and implementing load balanced, highly available topology for security, applications and other middleware solutions. Developing Platform installation guides for IBM WebSphere Application Server, IBM MQ or other middleware products and Oracle Databases. Architecting and implementing Disaster Recovery topology for security, applications and other middleware solutions. Leading incident triage and resolving defects by establishing incident management and problem management processes. Performing service design, including defining capacity management, availability, and service level agreements. Performing platform code enhancements and code break fixes using selective code delivery and automated merge processes. Re-architecting solutions with emphasis on Infrastructure cost reduction with appropriate infrastructure and platform re-sizing. Performing application deployment utilizing Rundeck, Chef, and Nexus.

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Requirements

  • Bachelor s degree or foreign equivalent degree in Computer Science, Engineering (any), IT, MIS, CIS or a related field.

  • Five years of progressively responsible experience in the offered position, or a position in a related occupation.

  • Must have five years of experience with:

  • Leading the design and upgrade of software such as Apache, Tomcat, MQ, WebSphere or other application servers, Java, ESB, Oracle Database and Operating System upgrades (Linux, Windows) by performing deep technical analysis using SDLC methodologies such as Agile, Waterfall and Devops;

  • Conducting load tests and regression testing using tools such as Load Runner, Selenium and QuickTest Professional;

  • Developing standards and architectural governance using JEE specifications for N-Tier applications;

  • Architecting and implementing load balanced, highly available topology for security, applications and other middleware solutions;

  • Developing Platform installation guides for IBM WebSphere Application Server, IBM MQ or other middleware products and Oracle Databases;

  • Architecting and implementing Disaster Recovery topology for security, applications and other middleware solutions;

  • Leading incident triage and resolving defects by establishing incident management and problem management processes;

  • Performing service design, including defining capacity management, availability, and service level agreements;

  • Performing platform code enhancements and code break fixes using selective code delivery and automated merge processes;

  • Re-architecting solutions with emphasis on Infrastructure cost reduction with appropriate infrastructure and platform re-sizing;

  • Performing application deployment utilizing Rundeck, Chef, and Nexus.

  • In the alternative, employer will accept a Master s degree or foreign equivalent in a stated field and three years of experience.

  • Any suitable combination of education, training or experience is acceptable.

  • 80% travel required.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. We also suggest that you brush up on your behavioral and case interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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