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Deloitte Healthcare - Digital Care (EPIC/Cerner) Manager in Denver, Colorado

Health Care: Digital Care,Manager (Epic/Cerner)

The team Health Care

Focuses on assisting thoseorganizations that are responsible for the delivery, funding and paymentmanagement of health care and medical related services. Clients includehospitals, academic medical centers, health systems, home health agencies, longterm care, outpatient facilities, ambulatory surgery centers, practitioners andphysician groups as well as health plans, other health insurance companies, andpharmacy benefit managers (PBMs).

About our Digital Care Practice

Deloitte works with healthcareoperational leaders and clinicians to lead them in their efforts to tailor asuccessful approach for improving patient care delivery and reducingadministrative costs while complying with electronic health record (EHR)mandates. This is where experience matters. Our consulting teams include formerindustry operational leaders, physicians, nurses, pharmacists, and technologiststhat have helped leading healthcare systems, academic medical centers andcommunity healthcare systems and independent facilities realize significantcost savings while transforming how they serve patients. Working side-by-sidewith our client clinicians and operational leaders, we design solutions thatmeet our clients financial, operational and performance improvement goals.

Work you ll do

Managers are professionals withstrong records of academic and professional achievement who have the capacityand desire for continuous development and growth. Deloitte Consultingprofessionals must also be capable of working and communicating with people atall levels of an organization. Responsibilities typical of a manager on one ofthese projects could include:

Participate in settingengagement objectives and scope

Oversee work plans formultiple components of an engagement

Manage activities betweenwork streams

Provide guidance to juniorpractitioners as they manage large, confidential and complex data sets

Conduct client interviewsand facilitate client meetings

Develop process flowsdepicting pain points in the business process

Conduct detailed analysesto draw conclusions, and develop pertinent and insightful recommendations

Design and managedeliverable content to reflect the engagement contract

Present findings andrecommendations to client leadership

Mentor and develop juniorstaff

Engagement delivery:

o Manage and delivercomponents of client engagement

o Lead teams to assess, design,and implement solutions to achieve client s strategic objectives and businessissues.

o Assume accountability foron-time delivery of contracted activities and deliverables

o Build and source internalteams structure and composition to deliver engagements

o Manage engagementdelivery, work plan, activities

o Provide client sponsorswith regular updates

o Lead and manageidentification and prioritization of issues

o Ownership of budgeting andforecasting of team member time and expenses for projects

o Identify and mitigaterisks throughout the project life-cycle

o Conduct client interviewsand facilitate client meetings

o Present findings andrecommendations to client leadership

People Development:

o Perform role of counselorand coach

o Actively participate instaff recruitment and retention activities

o Provide leadership fordelivery teams and staff in local offices

o Leading work lifebalance expectation on engagements through flexibility and predictabilityinitiatives

o Provide input and guidanceinto the staffing process

o Provide real-time feedbackto project team members and participate in the performance review process

Eminence and FirmActivities

o Develop points of view inyour industry

o Publish white papers andpresent opinion at industry conferences

o Lead practice developmentactivities within the firm

o Lead and supportrecruitment activities

o Organize local officeevents to build firm culture

Core Business Operations

Core IndustrySolutions

Our Core IndustrySolutions practiceencompasses industry vertical, sector specific solutions that leverage distincttechnologies to drive operational change and automate the core of the business.Examples of the type of work we deliver to our clients includes Digital CARE(Epic), Insurance CST (Guidewire), and Digital Banking Solutions (nCino).

The team brings experience fromacross Deloitte to leverage common approaches, best practices, and strategicinvestments to scale these solutions by industry strategy. Professionals willfocus on key client issues that are at the core of the business by integratingour industry expertise with deep technical and operational transformationcapabilities.



Bachelor s degree fromaccredited university with strong undergraduate academic record. MBAand/or Advanced degree is preferred

Minimum of 8 years ofprofessional experience in Healthcare industry, or a mix of a few years industry experience and functioning as a Manager or higher in a consultingenvironment.

Minimum of 8 years ofprofessional experience in clinical information systems operations with atleast 3-5 lifecycle implementation of an EHR module

Experience leading ormanaging teams and change initiatives (especially in a project management role)

Experience with budgetaryresponsibilities related to projects or resources

Professional competence inthe Microsoft Office suite (Word, Excel, PowerPoint, Access)

Superior criticalthinking, analytical, and problem-solving skills

Exceptional interpersonal,team-building, and communication skills

Ability to build consensusand foster change in ambiguous settings

Commitment to personal andprofessional growth

Sense of responsibility toself, team, and client

Outstanding integrity,initiative, creativity, and passion

Record of consistentcareer progression with increasing levels of responsibility

Willingness and ability totravel 80%

Must live within commutingdistance to one of Deloitte s consulting offices

No Sponsorship


Advanced degree inbusiness or health care-related field (e.g., MHA, MBA) from a top tier program

8 years of managementconsulting experience in a health care related field

Certification in Epic orCerner, or training or experience in other Clinical Information Systems

Experience working on orleading large-scale implementation initiatives, including development ofdocumentation templates, clinical content, testing scripts, training plans, andimplementation plans

Experience in clinicalworkflow redesign

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.