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Deloitte VP, Sales Operation in Darien, Connecticut

The Deloitte Advisory practice helps clients create and protect value to realize strategic objectives, protect shareholder value, and achieve improved profitability. Hybrid Operate, as part of Deloitte Advisory, identifies, develops, and delivers market differentiated recurring services to our clients. We are the destination for professionals who want to be part of a high-impact team driving growth opportunities for Deloitte, and who want the opportunity to use their unique strengths and develop their talents

We are seeking an experienced and energetic professional to manage our Sales Operations function. Our ideal candidate brings experience with supporting managed services or other recurring revenue offerings, strong adherence to process, initiative and strong decision-making skills along with the interest to work in a fast-paced, dynamic environment. As a critical member of the team, you will help support the Hybrid Operate Sales Enablement team and the broader Deloitte Advisory team manage the sales cycle of the opportunities in the Hybrid Operate and Products portfolio.

The Sales Operations Senior Manager will work to ensure visibility and analysis of key pipeline metrics across the entire customer lifecycle including sales forecasting methodology, sales, and customer management activities. The role is a key leader in the entire business development team and will also be involved in the coordination, planning and execution of yearly sales plan and stewardship of reporting tools. In addition, this role will be the primary leader between sales and operations, focusing on process enhancements and project management.Sales Operations Senior Manager Responsibilities:

  • Support Sales Enablement and Deloitte Advisory client teams

  • Assist sales leadership with sales strategy and planning, contest development and implementation and sales forecasting

  • Own, manage and run sales forecasting process as well as budget planning and tracking

  • Service as Sales liaison/representative to other functional areas within the organization

  • Drive and manage the sales training/development process including on boarding, professional sales process training, and ongoing professional sales development

  • Demonstrate personal accountability by building ownership for key initiatives

  • Maintain high levels of execution through efficient route sales, customer orders/productivity attainment, analysis and effective staffing

  • Develop the organization by managing performance and developing individual capability

  • Set Sales priorities by using functional knowledge and business information

  • Make critical decisions to achieve positive results with customers and employees

  • Communicate business results and execute initiatives


  • Bachelor's degree required

  • 5 - 8 years of work experience

  • Superior skills in analytical and presentation tools such as Excel and PPT

  • Ability to conduct sophisticated and creative analysis, and translate those results to easily digestible messages, communications, and presentations

  • Expertise using Salesforce to produce relevant insights and streamline processes. Strong data analytical focus, including leveraging databases (e.g. SQL) and Tableaux/other BI tools to provide transformational sales reporting

  • Flexibility and ability to adjust on the fly to new demands

  • Strong executive presentation and engagement skills

  • Self-motivated with a highly collaborative style and strong influence skills

  • Experience working in complex, multi-stakeholder organizations, virtual and cross-cultural teams

  • Brings a positive approach, easy to work with, enjoys working with other accomplished, strong professionals

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.