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Deloitte ServiceNow Developer in Dallas, Texas

ServiceNow Developer

Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

Work you'll do/Responsibilities

  • You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.

  • General support, administration, and maintenance of ServiceNow platform and associated applications

  • Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.

  • Develop scoped applications that will utilize all the ServiceNow's platform functionality.

  • Create and maintain API and data integrations between ServiceNow and other services

  • Monitor health, usage, and overall compliance of ServiceNow and its applications

  • Develop systems integrations and process automation

  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.

  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow

  • Configuring and managing Discovery and Orchestration

  • Load, manipulate and maintain data between Service-now and other systems

  • Create ServiceNow reports and dashboards

The Team

The HR Transformation team is a core component of our Human Capital practice - the work we do supports the five major issues our clients are facing. We collaborate with our clients to develop leading global HR strategies and support organizations in achieving excellence through implementing solutions that transform how they organize, develop capabilities, deploy leading technology, and deliver a leading employee experience.

Keeping the employee in mind, all our services cater to improving an organization's productivity through their human capital asset. The client issues we work with range from the need for a comprehensive HR strategy to determining the need for new and enabling technologies, to streamlining HR operations and transforming the way HR is delivered.

Qualifications Required

  • Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

  • 2+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment

  • Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.

  • Experience in Custom Application Development using ServiceNow

  • Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub

  • Experience configuring ServiceNow Discovery a plus

  • Must be technically savvy and able to design and build applications that meet business goals and objectives

  • Proven experience implementing and customizing a web architected, n-tiered enterprise application

  • Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)

  • Experience with JavaScript, XML, HTML

  • Familiar with LDAP, MS Active Directory, ADFS

  • Integration (interfacing) of enterprise software systems

  • Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production

  • Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.

  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel

  • Must be able to obtain a secret clearance

  • Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future.

  • Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations


  • ServiceNow System Administrator / Developer Certification preferred

  • ITIL V3 Foundation Certification preferred

Information for applicants with a need for accommodation:


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.