Deloitte Senior Workflow Coordinator in Dallas, Texas
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Senior Workflow Coordinator
(Part of Deloitte Services internal operations team)
Are you the type of person who strives to make an impact, enjoys working with people and wants to be involved in multi-faceted tasks? Then look no further the workflow coordinator position is the perfect career choice for you!
Work you'll do
As a Workflow Coordinator you will be a critical part of a service team designed to support Deloitte s internal professionals with requests ranging from administrative to hospitality and meeting support. You will manage, execute or delegate these requests so it s important that you have strong skills in communication, critical thinking, and teaming with others. The overall goal of the Workflow Coordinator is to ensure customer satisfaction by understanding our internal services and leveraging team members to support those needs with accuracy and expediency.
As a Workflow Coordinator at Deloitte your responsibilities will include:
Serving as primary customer support assisting or facilitating requests which may include: workspace/meeting space reservations, meeting troubleshooting/prep questions, facility/housekeeping issues, administrative services (e.g. printing , work processing) and other office services/daily in-office support needs
Managing and controlling the team mailbox/hotline/walk-up - Assessing requests, providing triage, securing all necessary details, negotiating deadlines, and partnering with team members and vendors throughout the life-cycle of the request to ensure its successful execution
Adding value through skills such as critical thinking and anticipating needs with purpose to enhance the overall customer experience
Ensuring an excellent working knowledge of service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, and building and Deloitte protocols and procedures
Managing and fostering relationships with customers, team, vendors and other key stakeholders through effective communications, collaboration, and engagement with purpose to deliver a best in class experience
At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric experience for our Deloitte professionals, clients, and guests.
Category: Administrative and Support Services
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.