Deloitte Executive Coordinator in Dallas, Texas
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Real Estate, Business Services and Financial Support Services.
The Executive Coordinator plays an integral role in supporting the success of the practice by providing a variety of administrative services to our Partners, Principals, and Managing Directors (PPMDs) in a virtual, fast-paced, service-oriented organization. The successful candidate will thrive in a team environment, provide excellent customer service, possess a high degree of self-confidence and executive presence, exercise discretion and diplomacy in all interactions, have the ability to proactively anticipate and manage challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately, work efficiently and remain flexible to changes in schedule and work hours (including flexibility to work overtime as required).
Expected administrative activities include project management and coordination, facilitating service requests with Deloitte teams and vendors, calendar and mailbox management, research, travel arrangements, time and expense management, invoicing, meeting coordination, and providing back-up support for other team members.
Responsibilities include but are not limited to the following:
Deliver exceptional administrative support and customer service in a virtual team environment; adapt methods and behaviors to effectively engage and accommodate client styles and preferences.
Act as a trusted business advisor to help advance, implement, and achieve client objectives and desired outcomes; use business and subject matter expertise to provide practical and relevant ideas and insights.
Coordinate and provide administrative support within a team environment; apply advanced technical skills and knowledge to use business applications, tools and processes to effectively share and complete work in a seamless, efficient manner.
Promote a teaming culture with shared goals and responsibilities; leverage strengths, specialized skills and diverse perspectives to help create a high-performing team.
Responsible and accountable for managing work and projects, demonstrating management and leadership abilities to maintain momentum and move work forward intuitively.
Produce superior work in a fast-paced environment, meeting deadlines and expectations for quality. Effectively negotiate deadlines when necessary and communicate changes to manage expectations.
Coordinate work with other national and local teams virtually and in person. Have an expert understanding of Deloitte s network of business support services in order to delegate work requests and partner with other national and local teams as appropriate to deliver work effectively.
Accurately and proactively assess requirements for each project/request. Communicate effectively with requestors and service providers at all times, addressing questions or issues promptly and professionally.
Develop and share new innovative solutions which can be applied as best practices; demonstrate forward-thinking and creative ideas to enhance the client experience and overall service delivery.
Plan, manage, and coordinate time and working hours to accommodate client requests and schedules; demonstrate exceptional judgment to adjust and flex hours, and address requests with a sense of urgency.
Build positive and productive relationships with Administrative Services Manager and peers, PPMDs and teams, clients, and Deloitte professionals in all functions at all levels.
Track, research and manage time and expense activities to proactively enter and submit on behalf of PPMDs.
Proactively manage PPMDs travel needs, including international travel coordination, understanding PPMDs travel preferences and monitoring flights.
Compose and edit letters, emails and other correspondence. Collaborate with appropriate business services teams to format, edit, proofread and coordinate printing of documents such as presentations, proposals and other client deliverables according to Deloitte brand standards.
Monitor and respond to email on behalf of PPMDs, based on PPMDs expectations and personal style. Response may include directing requests to other teams, initiating work on projects, and adjusting meetings and schedules.
Provide Outlook calendar support, including creating, updating, and rescheduling meeting invitations; responsible for identifying and resolving scheduling conflicts.
Conduct research using Internet and intranet resources.
Maintain a thorough knowledge of Deloitte s matrixed organization and brand standards in order to offer superior service and accurate guidance to customers.
On a regular basis, manage sensitive and confidential information appropriately and with a high level of discretion.
Category: Administrative and Support Services
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.