Deloitte Jobs

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Senior Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

This resource should understand radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Perform the Epic product specific build/enhancements for optimizing various radiology and cardiology workflows through requirement gathering, solution architectural reviews, technical design, build, test, and implementation that meet user requirements. Demonstrate flexibility to apply technical solutioning and learnings to use cases across business domains andindustries. This role will require to support application maintenance through various standard change requests & Imaging Interface error work queues to ensure system stability, security, and compliance with healthcare regulations and should perform root cause analysis to reduce the inflow of the recurring issues. Provide on-call support for incidents of different priorities which were reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.This role will resolve incidents by adhering to Service Level Agreement (SLA) timelines and offer guidance on Epic workflow queries where needed. Peer review medium to complex changes and test builds/enhancements, new releases etc. and document all outcomes of testing and serve as the go to person for the application. This role requires excellent documentation skills such as application understanding, change management etc. Requires the ability to independently drive communications with clients, team members, offshore support team, other cross-functional teams,and third-party vendors on a daily basis. This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care. On an as-needed basis, provide on-site support within the organization.

Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

• Must have a current Epic Radiant/Cupid Certification

• 3-6 years of recent experience on Epic Radiant/Cupid Support & Maintenance

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support

• Good interpersonal and communication skills

• Demonstrative understanding of technical documentation

• Limited Immigration Sponsorship may be available.

• Role is remote

  Preferred

• Strong desktop skills including Word, Excel, PowerPoint

• Work Experience/Direct Knowledge of clinical area or business area to be supported

• Analytical/ Decision Making Responsibilities

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products

• Can operate independently or with minimum supervision

• Excellent Written and Communication Skills

• Ability to deliver technical demonstrations

  Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.