Deloitte Consultant, Commercial Excellence & Experience, Customer & Marketing in Dallas, Texas

Deloitte Consulting LLP seeks a Consultant, Commercial Excellence & Experience, Customer & Marketing in Dallas, TX and various unanticipated Deloitte office locations and client sites nationally.

Work You ll Do

Function as integrator between business needs and technology solutions. Help to create functional and technology solutions to meet clients business needs. Responsibilities include, among others, defining systems strategy, developing system requirements, solutioning, architecting, designing and prototyping, testing, training, defining support procedures, and implementation. Perform accurate analysis and effective diagnosis of client issues. Work within a collaborative engagement model to help clients define, design, and implement technology solutions. Help to define business requirements and process design, including scenario design and flow mapping. Support in creating functional designs, prototype test planning and execution, coordinate training, and document operational support procedures. Design and distribute monthly email campaigns for marketing purposes and provide metrics on response rates. Complete User Acceptance Testing (UAT) scripts, schedule and conduct UAT sessions, and prioritize enhancements and defects for development teams. Build functional requirements specifications decks for design and development processes for leadership. Drive Site Acceptance testing (SAT) efforts to ensure user stories are developed as per acceptance criteria and re-test defects in Site Acceptance testing (SAT), UAT and production. Design and configure products and price-books for product. Design quote templates based on client specifications in Salesforce. Configure and customize Salesforce platforms to best fit client requirements. Prepare training documentation and deliver training sessions to client end users. Identify and analyze data de-duplication requirements to provide development teams with true data sets for system updates.

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Requirements

  • Bachelor s degree or foreign equivalent degree in Computer Science, Computer Information Systems (CIS), Engineering (any), Management Information Systems (MIS) or a related field.

  • One year of experience as a consultant or a related occupation.

  • Must have one year of experience with:

  • Designing and distributing monthly email campaigns for marketing purposes and providing metrics on response rates;

  • Completing User Acceptance Testing (UAT) scripts, scheduling and conducting UAT sessions, and prioritizing enhancements and defects for development teams;

  • Building functional requirements specifications decks for design and development processes for leadership;

  • Driving Site Acceptance testing (SAT) efforts to ensure user stories are developed as per acceptance criteria and re-testing defects in Site Acceptance testing (SAT), UAT and production;

  • Designing and configuring products and price-books for product;

  • Designing quote templates based on client specifications in Salesforce;

  • Configuring and customizing Salesforce platforms to best fit client requirements;

  • Preparing training documentation and delivering training sessions to client end users;

  • Identifying and analyzing data de-duplication requirements to provide development teams with true data sets for system updates.

  • 80% travel required.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. We also suggest that you brush up on your behavioral and case interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.