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Deloitte SOAR Automation Developer Senior Consultant in Costa Mesa, California

Are you interested in improving the cyber and organizational risk profiles of leading companies? Do you want to be involved in delivering Managed Security Operations Center (SOC) Services including identifying unauthorized activities and intrusions in their networks in real time? Are you excited about rapidly changing operational environments, learning what you need to get the job done, and producing accurate and timely results?

If yes, then Deloitte's Cyber Detect and Respond (CYBER D&R) team could be the place for you! Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping cyber initiatives today. Deloitte's CYBER D&R business is passionate about making an impact with lasting change. Delivering our industry leading services requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated services provider in helping to transform the cyber security services marketplace.

Our team is client focused and mission driven. As a Cyber Risk SecOps Developer in Deloitte's Managed Detect and Respond, you'll work with our diverse teams of passionate professionals to help solve for some of today's toughest cybersecurity challenges to enable or clients to achieve business growth and manage risk.

Work you'll do

As a Fusion Service Automation Developer, you will be part of the CYBER D&R SOAR team. You should possess an understanding of Indicators of Compromise, characterization and forensic engineering of compromised systems, operations security, compliance, mitigation, and analysis through tools that detect advanced threats.

  • Develop automation playbooks using ServiceNow SecOps to support Incident Response and Security Operations

  • Design and Develop Integration solutions to other security appliances such as Exabeam, Chronical, Crowdstrike, Splunk ES by leveraging SOAR Platform

  • Test, customize and master APIs for off-the-shelf and common security and IT tools

  • Maintain a solid understanding of the Cyber Security Operation Center (people, process, SIEM technology), goals, and security initiatives

  • Identify and recommend operational improvements to the Deloitte Cyber Service, drawing on SOC operational experience and industry specific knowledge of risks

  • Manage any in scope solution projects (integration/ implementations)

  • Manage communications with vendors, 3rd party service providers, Deloitte leadership, and client personnel when required

  • Analyze complex issues to determine client impact and to suggest alternative solutions based on client needs and objectives

  • Adhere to internal operational security and other Deloitte policies

  • Contribute to team and organizational improvements in process and infrastructure



  • 3+ years of experience with ServiceNow Security Operation (SecOps) development, using ServiceNow related methodologies like IntegrationHub, Flow Designer, SOAP/Rest API and ServiceNow Application customization

  • 5+ years' work experience as a Functional Programming Language Developer ("Python or JavaScript Preferred")

  • Experience with developing Service catalogs workflows, Catalog scripts, UI Pages, and Macros

  • Experience with implementing scripted web services in ServiceNow, jQuery or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow

  • Experience with client and service side scripting concepts of ServiceNow

  • Bachelor of Science with a concentration in computer science, information systems, cyber security, or engineering disciplines or equivalent work experience

  • Understanding of the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.

  • Understanding how modern software architectures works (client-server, Web technology, micro-services)

  • Understanding of SOAR technologies (Security Orchestration and Automation Response) systems

  • Understanding of common network infrastructure devices such as routers and switches

  • Understanding of basic networking protocols such as TCP/IP, DNS, HTTP

  • Basic knowledge of cloud infrastructure and operations, system security architecture, and security solutions

  • Database technologies proficiency: SQL, NoSQL, or PostgreSQL

  • Professional experience with Code Repositories and Version Control "GitHub Preferred"

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future


  • ServiceNow Certification, including Certified Application Developer or Certified System Administrator

  • Experience using GlideSystem API

  • 5+ years working in security information and/or technology engineering support experience

  • Experience with Agile development methodology

  • Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), Certified Incident Handler (GCIH), Certified Ethical Hacker (CEH) or equivalent

  • Experience with security operations technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, Advanced Persistent Threats (APT)

  • Strong understanding of threat analysis and enterprise level mitigation strategies and frameworks like "MITRE"

  • Working knowledge of cyber threats, defenses, motivations and techniques

  • Excellent interpersonal and organizational skills

  • Excellent oral and written communication skills

  • Strong analytical and problem-solving skills

  • Self-motivated to improve knowledge and skills

  • A strong desire to understand the root cause of security incidents along with identification of threat vectors


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.