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Deloitte OCM Senior Manager - Healthcare Implementation in Costa Mesa, California

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Human Capital practice.

Work you'll do

  • Lead and execute the Implementation efforts (Implementation planning, executing, and supporting cut-over activities including county readiness, field readiness, OCM training, conversion, command center, site support, etc

  • Coordinate with Design, Development & Implementation Vendor for coordination with/for the government client

  • Demonstrate strong leadership and business judgment in anticipating client/project needs and developing innovative, sustainable solutions focused on adding business value

  • Manage day-to-day interactions with clients and the internal Deloitte team

  • Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

  • Contribute to business development efforts, including client presentations, proposal development, pricing, Statements of Work (SOW), etc.

  • Provide counseling/coaching, oversight, and mentoring support for delivery teams and staff to support the development of Human Capital/Organizational Transformation colleagues

  • Actively participate in staff recruitment and retention activities providing input and guidance into the staffing process

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Organization Transformation offering (OT) focuses on transforming the organization (and the providers that serve them) to support its business strategy. This includes changing the organization's culture, modernizing specific functions and re-designing the structure of an organization. Organization Transformation can occur at the enterprise, business unit, or functional level, involves both employers and providers across the Human Capital ecosystem, and requires a combination of change management actions to execute the transformation.

Qualifications

Required:

  • Bachelor's degree required

  • 13 years of professional work experience

  • 8 years of professional consulting work experience with government clients

  • 3 years of professional consulting work experience with with HHS systems; state automated welfare initiatives, technology, and integrated eligibility

  • 2 years of professional consulting work experience leading implementation of a large-scale gov't system with at least 1,000 users

  • 2 years of professional consulting work experience with training, OCM and Implementation Support in a system implementation initiative

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Must be able to obtain and maintain the required clearance for this role

  • Due to COVID-19, certain on-site client work has been suspended until further notice, however, on-site work may be required on a case-by-case basis for this position

  • Travel up to 50%

Preferred:

  • Understanding of general SDLC (testing, conversion, app-dev, etc.)

  • Ability to bring multiple stakeholders together; coordinate multiple teams on the ground for each wave (Deloitte + Client Staff)

  • Detail-oriented; operate in multi-vender/client ecosystem

  • Strong communications skills - able to present to local government, client and/or leadership efforts

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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