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Deloitte Conversational Artificial Intelligence Architect, Manager - Applied Artificial Intelligence in Costa Mesa, California

Work you ll do

At Deloitte you willmanage and deliver components of client engagements that identify, design, andimplement technology and creative business solutions for large companies. Keyresponsibilities will include:

  • Architect, Position, Design, Develop and Deploy enterprise solutions which include components across the Artificial Intelligence spectrum such as Chatbots, Virtual Assistants, Machine Learning, and Cognitive Services

  • Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

  • Formulate planning, budgeting, forecasting and reporting strategies.

  • Manage full life cycle implementations.

  • Develop statements of work and/or client proposals.

  • Identify business opportunities to increase usability and profitability of information architecture.

  • Experience with program leadership, governance and change enablement.

  • Develop and manage vendor relationships.

  • Lead workshops for client education.

  • Manage resources and budget on client projects.

  • Assist and drive the team by providing oversight.

The team

Analytics & Cognitive

In this age of disruption,organizations need to navigate the future with confidence, embracing decisionmaking with clear, data-driven choices that deliver enterprise value in adynamic business environment.

The Analytics & Cognitive teamleverages the power of data, analytics, robotics, science and cognitivetechnologies to uncover hidden relationships from vast troves of data, generateinsights, and inform decision-making. Together with the Strategy practice, ourStrategy & Analytics portfolio helps clients transform their business byarchitecting enterprise programs and differentiated strategies to win in theirchosen markets.

The Analytics& Cognitive teamworks with our clients to:

  • Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based as well as client-owned platforms

  • Deploy automation and cognitive and science-based techniques to manage data, predict scenarios and prescribe actions

  • Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements

Qualifications

  • 6 years of relevant work experience

  • 1 years of consulting experience on Conversational AI systems (preferred

  • 2 years of experience leading and managing project teams

  • 2 full cycle product experiences (prototype to production) deploying virtual agents or virtual assistants such as IPSoft Amelia, Kore.ai, Nuance Nina, Amazon Lex & Alexa, Dialogflow, MS LUIS/Cortana or IBM Watson

  • 3 experiences developing and deploying voice and/or text conversational flows for virtual agents or virtual assistants such as IPSoft Amelia, Kore.ai, Nuance Nina, Amazon Lex & Alexa, Dialogflow, or IBM Watson, MS LUIS/MS Azure Cognitive/ML

  • Ability to travel 80-100% of the time (Monday Thursday/Friday)

Preferred:

  • Bachelor's Degree inEngineering, Mathematics, Empirical Statistics

  • Certification orexpertise on at least one of the following platforms: IPSoft Amelia, Kore.ai,Nuance Nina, Amazon Lex & Alexa, Dialogflow, or IBM Watson

  • API development experience

  • Advanced skills in Java/C , R, Python, etc.

  • Experienced programming knowledge in both SAS and SQL, Operating systemexperience with UNIX and relational database knowledge such as ORACLE/TERADATA.SAS/Base, SAS/Stat, SAS/Macro preferred

  • Strong knowledge ofmachine learning, deep learning, natural language processing, neural networks,dialog systems, dialog management, and natural language generation

  • Experience with quantitative modeling (design, development & implementation) using 3 types of algorithm (e.g., Decision Trees, Naive Bayes Classification, Ordinary Least Squares Regression, Logistic Regression, Support Vector Machines, Ensemble Methods, Clustering Algorithms, Principal Component Analysis, Singular Value Decomposition, Independent Component Analysis)

  • In-depth theoretical and practical knowledge applying categorical methods such as logistic and survival analysis

  • Expertise in at least one functional application preferred (e.g., Virtual Travel & Hospitality Concierge, Virtual Product Specialists, Virtual Personal Shopper, Virtual Bank Teller & Advisor, Virtual Account Representative, Virtual IT Helpdesk Support, Virtual HR Specialist, Virtual Onboarding Advisor, On-the-job Task and Process Guidance, Corporate Policy Guidance, etc.)

  • Expertise in 2 domain preferred (e.g., Customer & Marketing, Finance, M&A, Operations, Pricing, Risk, Supply Chain, Workforce, etc.)

  • Experience in Technology, Media, Telecommunications, Consumer (especially transportation) and Financial Services& Insurance a plus

  • Ability to work independently, manage small engagements or parts of large engagements.

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).

  • Strong problem solving and troubleshooting skills with ability to exercise mature judgment.

  • An advanced degree in the area of specialization is preferred.

Howyou ll grow

AtDeloitte, our professional development plan focuses on helping people at everylevel of their career to identify and use their strengths to do their best workevery day. From entry-level employees to senior leaders, we believe there salways room to learn. We offer opportunities to help sharpen skills in additionto hands-on experience in the global, fast-changing business world. Fromon-the-job learning experiences to formal development programs at DeloitteUniversity, our professionals have a variety of opportunities to continue togrow throughout their career. Explore Deloitte University, TheLeadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

AtDeloitte, we know that great people make a great organization. We value ourpeople and offer employees a broad range of benefits. Learn more about whatworking at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Deloitte sculture

Ourpositive and supportive culture encourages our people to do their best workevery day. We celebrate individuals by recognizing their uniqueness andoffering them the flexibility to make daily choices that can help them to behealthy, centered, confident, and aware. We offer well-being programs and arecontinuously looking for new ways to maintain a culture where our people exceland lead healthy, happy lives. Learn more about Lifeat Deloitte. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Corporatecitizenship

Deloitteis led by a purpose: to make an impact that matters. This purpose defines whowe are and extends to relationships with our clients, our people and ourcommunities. We believe that business has the power to inspire andtransform. We focus on education, giving, skill-based volunteerism, andleadership to help drive positive social impact in our communities. Learn more aboutDeloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruitertips

We wantjob seekers exploring opportunities at Deloitte to feel prepared and confident.To help you with your interview, we suggest that you do your research: knowsome background about the organization and the business area you re applyingto. Check out recruitingtips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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