Deloitte Cloud Change Management Manager (Multiple Locations) in Costa Mesa, California
Human Capital Cloud Manager
Are you passionate about helping clients evolve their organization to adapt to and solve the complex challenges of globalization and digitalization by using cloud technologies to capitalize on value-creating opportunities? Are you enthusiastic about helping clients develop their workforce, organization, and culture as they go along their cloud journey and fundamentally change the way work is done, who does it, and what tools and processes are necessary for success?
As a member of our Organization Transformation - Digital & Cloud Enablement practice, you will deliver organizational, workforce, and change management solutions that enable industry-leading clients to meet and exceed their cloud and digital transformation goals.
Would you like to work for an organization committed to your professional development and personal success? How about a company that "walks the talk" by being an organization built for agility, driven by a workforce and culture that extends beyond borders and is led by empowered leadership? Deloitte offers an award-winning culture that supports our employees' development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being.
OPEN IN MULTIPLE LOCATIONS:
Dallas, Houston, Austin, Phoenix, Los Angeles, Seattle, Minneapolis, Chicago, Boston, New York, Parsippany, McLean, Charlotte, Atlanta, Nashville, Tampa, Miami, Detroit, Cincinnati, Cleveland, Costa Mesa
Work you'll do As a Human Capital Cloud Manager, you will use agile, data-driven, digital solutions to address the human factors affecting an organizations' ability to reach its strategic objectives, including how the workforce is organized, how to define and develop the workforce, and how to cultivate, engage, evolve, measure and incentivize the workforce. You will focus on helping our clients create a Cloud Enabled Workforce and Operating Model, as they transformation to become a more digital and cloud-enabled organization. Responsibilities include, but are not limited to:
Manage Organizational Change Management (OCM) activities (change management, organizational alignment, communications, and training), Operating Model / Organization Design, and talent planning as it relates to a cloud transformation and moving to public cloud
Manage identification of required leadership/stakeholder attributes and articulate the importance of leadership in an effective change process
Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
Act in a mentoring capacity to support the career development of OT&T colleagues
Utilize Deloitte tools and frameworks to support improved client future-state organizational design and alignment
Utilize Deloitte's proprietary methods and tools to develop the overall transformation strategy and detailed plan(s) for the full lifecycle of technical implementation and emerging technology initiatives
Deploy user adoption programs for digitalization and emerging technology initiatives
Manage work efforts and leverage data-driven solutions to deliver change outcomes
Manage transformative technologies and measure the impacts on end users
Manage in Agile SDLC methodology to enhance solution quality, enable flexibility, and identify new growth areas
Lead the development and execution of digital, data visualizations of our work products for clients
Manage data analytics to drive the management of and readiness for change
Utilize immersive learning and gamification techniques
Manage Cloud fundamentals, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and DevOps, as it relates to organizational and workforce change
Understand technology fundamentals, architectures, data modeling, and application development lifecycle
Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
Provide coaching and/or mentoring of team members
Organization TransformationThe Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Minimum six (6) years of relevant experience in a consulting or industry role, experience with IT and cloud transformation, including operating model design, talent planning, learning, and change management with at least one (1) year of relevant experience in an external consulting role
Minimum four (4) years of experience working with a Cloud Center of Excellence/Cloud Operating Model focused on public cloud
Understand workforce processes, skill sets, and roles when migrating to public cloud
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Certifications in AWS and/or GCP are preferred
Experience with hyperscaler learning programs
Experience working with hyperscalers (AWS, GCP, Azure)
Knowledge of technical components of an IT organization including cloud architecture, application development and delivery, DevOps, automation, security, and emerging technologies (e.g., RPA and Machine Learning)
Proven experience in a consulting and/or client-facing environment
Advanced degree in related specialization area
Ability to work independently and manage multiple assignments
Strong problem-solving skills with the ability to exercise mature judgement
Demonstrated ability to manage ambiguity and apply problem-solving skills
Demonstrated ability to employ research and analytical thinking
Demonstrated interest in a profession in Human Capital work through professional organizations, coursework, certifications, conference attendance, etc.
Working knowledge and experience of MS Office applications and training development tools
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.