Deloitte User Experience Designer in Cleveland, Ohio
Work You'll Do:
As a User Experience Designer in Deloitte's Strategy & Analytics Hybrid Solutions & Incubation (HS&I) practice, you will play a critical role in designing the overall usability experience for a portfolio of solutions that leverage analytics and artificial intelligence to reimagine the value chain for life science organizations from research & development through drug commercialization.
The right candidate will dive deep into the needs and challenges of customers in order to articulate the optimal experience to meet their needs through a seamless product experience and user interface. This candidate will collaborate closely with design, engineering, and consulting teams to effectively create a product workflow that incorporates capabilities and features.
Perform customer research (i.e. interviews, research plan) to evaluate needs, gaps, and capabilities in order to improve their experience
Evaluate user requirements in collaboration with the product owner, business analysts, and consulting teams
Develop recommendations to address customer needs through storyboards, process flows, and site maps
Design, validate, and deliver customer journey maps and information architectures
Design low-fidelity mockups to capture the overall user flow of activities across journey stages
Develop visualization frameworks to recommend the optimal method / format to materialize data and information to the end user
Prepare design documents and review with product team members and other stakeholders to solicit feedback
Conduct layout adjustments based on user feedback
We Expect You to Have:
Bachelor's Degree in a relevant field from a top-tier university; Advanced Degree is a plus - equivalent work experience may act as a substitute to degree requirements
3+ years of experience in product design
Experience leveraging Design Thinking and/or Goal Directed Design methodology
Experience in data visualization design (e.g., time series charts)
Experience with agile / SCRUM methodologies
Experience with illustrative design tools such as Figma, Sketch, Adobe suite, etc.
Analytical mind with proven ability to dissect problems, devise solutions, and drive business outcomes
Strong storytelling skills with experience presenting to large technical and non-technical audiences
Willingness to travel (up to 25%) periodically - as future will allow given current COVID19 restrictions
We'd Like You to Have:
Experience developing user stories based on wireframes design
Experience in development planning for new components/enhancing features based on customer feedback
Experience in new product development from ideation specification through development
Basic knowledge of data visualization tools like Tableau
Experience crafting impactful PowerPoint presentations
Experience working in the Life Science industry
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.