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Deloitte Hi-Tech Sector-Martech Specialist Leader in Cleveland, Ohio

Hi-Tech Sector-Martech Specialist Leader

Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, hardware, semiconductor, cloud, personal computing, consumer electronics, and technology services.

The Team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable commerce and marketing to delivery user-centric experiences. In doing so, we transform our clients' marketing and customer engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative, technological, and strategic capabilities.

We serve our clients through the following types of work:

  • Customer engagement strategy, design and development

  • e-Commerce strategy, implementation and operations

  • Marketing technology strategy, implementation, and operations

  • Marketing process and strategy transformation

  • Marketing analytics strategy and implementation

  • Performance Advertising and Marketing Performance Optimization

  • Content strategy, operation, and production

  • Advertising campaign ideation, development, and execution

  • Acquisition and engagement campaign ideation, development, and execution

Work you'll do

As a Specialist Leader you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. You will contribute to the firm's growth and development in a variety of ways including:

Engagement Management:

  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.

Relationship Management:

  • Participate in Business Development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies.

Practice Development & Eminence:

  • Develop practical solutions and methodologies, develop "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals.

People Development:

  • Perform the role of counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices.

Qualifications

Required:

  • 10+ years of professional experience in a professional services or comparable setting with demonstrable depth of knowledge

  • 8+ years of industry experience within the Hi-Tech sector (hardware, enterprise software, or hardware)

  • 6+ years of industry experience delivering solutions in for B2B clients

  • 8+ years of experience with enterprise-scale marketing technology programs

  • Experience across a broad range of marketing and commerce technologies and platforms including web platforms, marketing analytics, marketing automation, B2B and B2C e-Commerce, and customer data platforms

  • Experience in leading implementation and adoption of complex integrated solutions including technology, design, and process

  • Experience leading multiple large-distributed teams (on and offshore) and technology engagements, including client and consulting staff leveraging agile delivery methods

  • Experience sales and business development including selling to C-level executives and other

  • Strong project management and delivery experience, including budget oversight and staffing of project teams including time management.

  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.

  • Immigration: Limited sponsorship may be available

Preferred:

  • Marketing Technology domains: web platforms, marketing analytics, customer data platforms, marketing automation, marketing resource management, content management

  • Marketing Clouds: Salesforce Marketing Cloud, Adobe Experience Cloud, Google Marketing Platform, Oracle Fusion Marketing, SAP Marketing Cloud

  • Marketing Technology Platforms: SFMC, Salesforce Pardot, Salesforce C360, Adobe Experience Manager, Adobe Experience Platform, Marketo, Workfront, Oracle Eloqua, Allocadia

  • Strong knowledge of B2B marketing operations and methods such as Account Based Marketing

  • Experience in developing practical solutions and methodologies

  • Experience creating thoughtware, developing "point-of-view" documents, and cultivating eminence in the marketplace.

  • Commerce strategy and implementation experience (SAP hybris, SFDC CloudCraze, Adobe Magento, Oracle Commerce Cloud)

  • Experience with B2B e-Commerce

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

  • Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews.

  • Ability to work independently and manage multiple task assignments.

  • Located within a commutable distance of a Deloitte office.

TMT2021 79185

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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