Deloitte Hi-Tech industry-Change Management, Digital & Cloud Enablement Manager in Cleveland, Ohio
Hi-Tech Industry-Change Management Digital & Cloud Enablement Manager
Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, semiconductor, Cloud, analytics, cyber, networking, enterprise and personal computing, and technology services.
Are you passionate about helping clients evolve their organization to adapt to and solve the complex challenges of globalization and digitalization by using digital technologies to capitalize on value-creating opportunities? Are you enthusiastic about helping clients develop their workforce and culture into an agile, data-driven, market-sensing organization that successfully integrates digital technologies into the everyday life of their clients? As a member of our Organization Transformation - Digital & Cloud Enablement practice, you will deliver change management, training, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goals.
Would you like to work for an organization committed to your professional development and personal success? How about a company that "walks the talk" by being an organization built for agility, driven by a workforce and culture that extends beyond borders and is led by empowered leadership? Deloitte offers an award-winning culture that supports our employees' development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being.
Work you'll do
As a Digital & Cloud Enablement Manager, you will lead teams using agile, data-driven, digital solutions to address the human factors affecting an organizations' ability to reach its strategic objectives, including how the workforce is organized, how to define and develop the workforce, and how to cultivate, engage, evolve, measure and incentivize the workforce.
Responsibilities include, but are not limited to:
Lead one or more teams responsible for design and execution of Organizational Change Management (OCM) activities for large-scale transformation projects including, but not limited to, stakeholder engagement, change management, training, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goals
Utilize Deloitte's proprietary methods and tools to develop the overall transformation strategy and detailed plan(s) for the full lifecycle of technical implementation and emerging technology initiatives
Manage team responsible for developing and deploying user adoption programs for technical implementations, digitalization and emerging technology initiatives
Lead one or more teams to develop and execute digital, data visualizations of our work products for clients, apply behavioral tools to assess the impact of change on organizations, and use assessments of organizational culture, performance and readiness for change
Define future learning opportunities to enable the use of transformative technologies
Communicate digital enablement concepts to business audiences
Humanize cultural factors of moving to cloud-based technologies
Translate business needs into associated technical requirements, and understand solutions that will incorporate these requirements
Understand end-to-end view of client's technical environment
Demonstrate how analytics/models can be interpreted and applied to a business issue
Advise the client on best practices and market trends impacting clients during their digital journey
Deliver in Agile SDLC methodology to enhance solution quality, enable flexibility, and identify new growth areas
Oversee work performed by members of the Human Capital team (Change Specialist, Communications Specialist, Training Lead, Training Developers, Analytics Specialist, etc.)
Ensure transformation activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams, as required
Manage overall transformation work plan, conduct weekly status reporting, and identify issues and manage risks
Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams
Responsible for managing and leading business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The teamOrganization Transformation
The Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation.¯ To enable our success, it will be critical to use data and insights to inform better ways of working together.
6+ years of experience with professional consulting firm or working as an internal consultant in industry setting.
6+ years of experience working in Hi-Tech space: hardware, software, IoT, Cloud, Semiconductor. Industry experience is a must.
Strong project management and delivery experience, including budget oversight and staffing of project teams including time management.
Previous experience in project planning, budget oversight and staffing of project teams including time management.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews.
Ability to work independently and manage multiple task assignments.
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint). Working knowledge and experience of MS Office applications and training development tools.
Located within a commutable distance of a Deloitte office.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.