Deloitte Health Technical Writer/Documentation Specialist in Cleveland, Ohio
Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.
Work you'll do
Document newly developed technical processes and tools
Understand complex technical documentation produced by third parties, such as: HIT product installation guides, HL7 technical specifications and implementation guides, etc.
Understand complex process needs and collaborate with cross-disciplinary stakeholders (both internal and external) to deliver high-quality business solutions
Produce the required documentation of high quality with minimal review cycles
Work independently with minimal supervision
Respond to multiple client needs simultaneously
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Operations Transformation offering transforms our clients' core business operations. We advise, design, implement, and deploy solutions that are focused on "heart of the business" issues across client organizations. Using deep sector knowledge and program management skills, we work alongside our clients to implement industry leading practices and manage their most important projects.
Bachelor's degree required
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required clearance for this role
5+ years' experience in the following: communications, knowledge management tools, technical writing tools (i.e. MadCap, Evernote, Grammarly, RoboHelp), Customer Relationship Management tools (i.e. Microsoft Dynamics, Salesforce)
Prior experience with Electronic Case Reporting (eCR), EHR vendor or product teams (Epic, Cerner, Allscripts, Meditech, etc), public health informatics, public health reporting, ELR, Syndromic Surveillance, HL7, HIEs, eHealth Exchange, Direct Trust, Carequality, CommonWell
Background in continuous business improvement
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $61,000-$91,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.