Deloitte Finance as a Service - Senior Manager in Cleveland, Ohio
Do you like to challenge the status quo? Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Enterprise Operations as a Service practice. Creative design, state-of-the-art technology, and your imagination merge here to create lasting impact for our clients. Not to mention make for a pretty fun and meaningful career!
The team: Our team works with clients to solve their most complex and strategic operational challenges by providing traditional and hybrid managed services that leverage the latest technology and innovation. We provide a broad range of CFO managed services ranging from Procure to Pay, Order to Cash, Record to Report, Financial Planning and Analysis. Many of our clients are trying to keep up with competitors by relying purely on their internal talent and tools. We bring innovations like AI and ML to accelerate time to value, reduce the cost to serve, and deliver a world-class customer experience to internal and external customers alike.
Work you'll do: As a Senior Manager you will work in a collaborative and diverse team environment designing, implementing, and operating finance and accounting managed services to our clients. Deloitte brings world-class operational know-how, advanced analytics, and industry-specific hybrid solutions experience to our clients; specializing in but not limited to: finance transformation and operating model design for Procure to Pay, Order to Cash, Record to Report and Financial Planning and Analysis; and technology support and development for Finance IT technologies such as Oracle EPM, Anaplan, Trintech, Blackline, etc.. Illustrative activities include:
Work directly with clients during the sales cycle to understand their managed service requirements, including processes organization, and technology landscape
Lead development of comprehensive proposals, staffing plans and pricing models
Design and architect managed service solutions, transition plans, and ongoing operations policies and procedures
Define, recruit, and train operational teams to support managed services engagements
Manage engagement quality, risk, timelines, and resources during transition and ongoing operations
Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA
Manage relationships with client leadership /stakeholders (internal and external) throughout the engagement
10+ years consulting/and or BPO experience in Finance and Accounting in a Managed Service environment
5+ years experience as the Delivery Lead of a CFO managed service operation. Scope of delivered services should include operations across Finance including Procure to Pay, Order to Cash, Record to Report, and Financial Planning and Analysis
Business development experience including sales and RFP response development
Team leadership experience
Ability to travel up to 25%, based on the work you do and the clients and industries/sectors you serve.
Familiarity with broader CFO managed services in the areas of analytics, data management, and Finance IT tools support and maintenance
Established leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
Proven track record of consistently attaining managed revenue targets as well as achieving quarterly or yearly sales objectives for new business
Experience with developing eminence, thought ware, and point-of-view materials
Experience mentoring and coaching others
Strong oral and written communication skills, including presentation and documentation experience (MS Visio, MS PowerPoint, Excel, etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.