Deloitte Digital Transformation Manager in Cleveland, Ohio
Digital Transformation Manager
Are you passionate about helping clients solve complex challenges and supporting them through critical transformations? As a member of our Organization Transformation practice, you will use state-of-the-art tools, technology, and software to advise on and deliver customized strategic change management programs that encompass technology implementations, M&A, business process redesign, culture changes, strategic shifts, or workforce transformations for industry-leading clients.
Possible Locations: Atlanta, Austin, Boston, Charlotte, Chicago, Cleveland, Costa Mesa, Dallas, Detroit, Harrisburg, Houston, Kansas City, Los Angeles, McLean, Miami, Minneapolis, Nashville, New York, Parsippany, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Jose, Seattle, Tampa
Work you'll do
As a Digital Transformation Manager, you will lead teams using agile, data-driven, digital solutions to address the human factors affecting an organizations' ability to reach its strategic objectives, including how the workforce is organized, how to define and develop the workforce, and how to cultivate, engage, evolve, measure, and incentivize the workforce.
Responsibilities include, but are not limited to:
Lead one or more teams responsible for design and execution of Organizational Change Management (OCM) Digital Transformation activities for large-scale transformation projects including, but not limited to, stakeholder engagement, change management, training, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goals
Utilize Deloitte's proprietary methods and tools to develop the overall digital transformation strategy and detailed plan(s) for the full lifecycle of technical implementation and emerging technology initiatives
Manage team responsible for developing and deploying user adoption programs for technical implementations, digitalization, and emerging technology initiatives
Lead one or more teams to develop and execute digital, data visualizations of our work products for clients, apply behavioral tools to assess the impact of change on organizations, and use assessments of organizational culture, performance, and readiness for change
Define future learning opportunities to enable the use of digital transformative technologies
Communicate digital enablement concepts to business audiences
Humanize cultural factors of moving to cloud-based technologies
Translate business needs into associated technical requirements, and understand solutions that will incorporate these requirements
Understand end-to-end view of client's technical environment
Demonstrate how analytics/models can be interpreted and applied to a business issue
Advise the client on best practices and market trends impacting clients during their digital journey
Deliver in Agile SDLC methodology to enhance solution quality, enable flexibility, and identify new growth areas
Oversee work performed by members of the Human Capital team (Change Specialist, Communications Specialist, Training Lead, Training Developers, Analytics Specialist, etc.)
Ensure digital transformation activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams, as required
Manage overall digital transformation work plan, conduct weekly status reporting, and identify issues and manage risks
Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams
Responsible for managing and leading business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Minimum six (6) years of relevant experience in a consulting or industry role, with experience leading teams through a digital transformation including change management
Minimum four (4) years of experience leading digital transformation teams for clients that have migrated from legacy technologies to cloud technologies
Proven experience in business development and/or proposal development in support of related specialty areas
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
At least one (1) year of relevant experience in an external consulting role
Proven experience in a consulting and/or client-facing environment
Previous experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
Advanced degree in related specialization area
Working knowledge of emerging technologies, including understanding the difference between digitization and digitalization
Ability to work independently and manage multiple assignments
Strong problem-solving skills with the ability to exercise mature judgement
Demonstrated ability to manage ambiguity and apply problem-solving skills
Demonstrated ability to employ research and analytical thinking
Demonstrated capabilities in teamwork and leadership, including the desire and eagerness to mentor and assist in the professional development of junior staff members
Demonstrated interest in a profession in Human Capital work through professional organizations, coursework, certifications, conference attendance, etc.
Working knowledge and experience of MS Office applications and training development tools
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.