Deloitte Deloitte Consulting Operate Center of Excellence (CoE) - Technical Manager (Enabling Manager) in Cleveland, Ohio
Deloitte Consulting Operate Center of Excellence (CoE) - Technical Manager
Opportunity to work as part of Deloitte Consulting's Operate Center of Excellence Delivery Modernization Team
Work You'll Do
In this role, you would be a member of the Operate Center of Excellence (CoE) team, supporting the Operate CoE Delivery Modernization team. As the Delivery Modernization Technical Manager, you will be responsible for leading and managing the overall vision and roadmap for OperateEdge™ and other Operate Automation tools and accelerators. Executing this role will require frequent coordination and communication with leaders across Consulting, Global and Green Dot.
Key Responsibilities may include:
Define the OperateEdge™ vision and develop the product roadmap
Develop and refine Operate Automation strategy
Communicate the architecture to key stakeholders to ensure alignment on product design and technology
Participate in technical workshops/discussions with clients and engagement teams
Support pursuit, demo, and training activities across Consulting, Global and Green Dot
Oversee OperateEdge™ technical architecture and enhancement design
Support the development and enhancement of the OperateEdge platform
Collaborate with OperateEdge development teams such as ITS, I&P, and Unified Platform (GPS)
Partner with OP Automation leads on Operate automations
Continually research on current and emerging technologies and propose changes where needed
Consulting Practice Enabling Team
The Consulting Professional National Office is comprised of professionals with various areas of focus that collectively provide mission critical services to support Consulting's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people can effectively serve clients every day.
Client experience as a Technical Manager
Strong enterprise architecture and design experience with flexible deployment models (on-prem, cloud, hybrid) based on client requirements
Deep knowledge of tools, technologies, and frameworks such as - ELK Stack, Angular, Redis, Microsoft .NET, SQL Server database, GitHub, Rest API integration, etc.
Experience in cutting edge technologies such as advanced analytics, AI, ML, and AIOps
Experience in Agile project management
Knowledge of Operate/managed services delivery (AMS, Foundry Capacity Management, As a Service, etc.)
Ability to foster positive working relationships with onsite and offshore practitioners
Strong ability to execute
High level of comfort with ambiguity and fluid priorities
Ability to work independently / virtually
Strong written and verbal communication skills
Proven ability to address and manage conflict
Solid decision-making skills, the ability to challenge, negotiate, and influence
Must work well under pressure and during times of ambiguity- can manage change, maintain composure and remain flexible
Highly proactive, analytical self-starter, strong interpersonal skills and a team player
Some travel may be required for working sessions (once the travel ban is lifted)
*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.