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Deloitte Consumer Industry- We are hiring for numerous marketing offerings! in Cleveland, Ohio

Consumer Industry Manager and Senior Manager Opportunities

Please search for opportunities using #Consumer22" to locate a specific profile that matches your background and experience and apply directly to that posting.

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The Consumer industry is focused on serving the changing consumer, who has rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Consumer Products and Retail sector is undergoing a transformation fueled by an empowered consumer, technology advancements, market fragmentation and blurring lines across the industry. Organizations are racing to compete for the consumer's attention and win share of wallet, which is creating unique challenges to innovate, modernize technology and transform business models with the winners ultimately seeing this as a consumer-led renaissance.

Our Automotive, Transportation, Hospitality & Services sector is going through an unprecedented period of significant evolution and opportunity with silos being broken down and an increased focus on the customer experience. Organizations are building differentiated customer experiences and highly integrated supply chains while maintaining growth and profitability, which creates unique challenges to innovate, modernize technology, and transform their business models.

Work You'll Do

Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level. You will:

  • Deliver complex projects in a fast-paced, team environment

  • Provide expert knowledge and guidance of progressive development practices, metrics, and enabling technology

  • Lead and assist with Consumer pursuits and practice development initiatives

  • Promote and participate in forums for sharing expertise, strengthening Deloitte's collective knowledge, and helping resolve our clients' challenges

  • Collaborate on innovative solutions to bolster the future of the practice

  • Continually develop your knowledge of the Consumer industry and the latest solutions

As a Manager, you will lead and deliver small or components of large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.

Manager level responsibilities include:

  • Providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.

  • You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers participate in the development and presentation of proposals for business development activities.

As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. You will contribute to the firm's growth and development in a variety of ways including:

Engagement Management:

  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.

Relationship Management of executive clients and sponsors:

  • Participate in Business Development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies.

Practice Development & Eminence:

  • Develop practical solutions and methodologies, develop "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals.

People Development:

  • Perform the role of counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices.

Qualifications

Required:

  • Managers - 6+ years of experience and Senior Managers 8+ years of experience in either one of our two Consumer sectors. Must demonstrate deep functional and industry expertise in one of these sectors:

  • Retail or Consumer Products

  • Auto, Transportation or Hospitality

  • Ability to travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • No sponsorship, limited sponsorship or sponsorship provided depending on market offering.

Preferred:

  • Strong project management and delivery experience, including budget oversight and staffing of project teams including time management.

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

  • Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews.

  • Ability to work independently and manage multiple task assignments.

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint). Working knowledge and experience of MS Office applications and training development tools.

  • Located within a commutable distance of a Deloitte office.

    #Consumer22

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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