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Deloitte Salesforce Senior Manager- Transportation, Hospitality & Services in Cincinnati, Ohio

Salesforce Senior Manager- Transportation, Hospitality & Services

Are you interested in joining a team where you can make a global impact daily? At Deloitte Energy, Resources and Industrials (ER&I) our team is not only expanding their own knowledge and skills, we are changing the world one Client at a time.

It is our mission to help our customers reduce their costs, increase efficiency, and drive innovation by being the consulting firm of choice for their Energy, Resources and Industrial needs for the future.

If you are passionate, have the desire to work with an extremely talented and diversely innovative team where your vision and core values will help shape an organization, we want you on our team. Find out why our consultants keep pushing us to the top of the rankings for the Best Places to Work!

Your Industry Team Consumer / Transportation, Hospitality, & Services

The Transportation, Hospitality and Services (THS) industry is going through an unprecedented period of significant evolution and opportunity. The industry is going through unprecedented change with siloes being broken down with increased focus on the customer experience.

Organizations within the industry are faced with increasingly complex issues on building a differentiated customer experience, while maintaining growth and profitability. This imperative directive creates unique challenges for sector companies to innovate, modernize their technology and processes, while being vigilant in their evaluation and mitigation of evolving risks.

Work you ll do

  • Client Management: Manage day to day interactions with executive clients and sponsors

  • Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

Qualifications

Required:

  • 10 years of consulting and / or CRM implementation experience

  • 4 full life-cycle Salesforce implementation with strong expertise in 2 of the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Apttus

  • Experience managing at least four large-scale full-life cycle implementations of CRM solutions

  • Experience carrying a business development quota and leading business development pursuits end-to-end.

  • Ability to travel to client sites 80-100% of the time.

  • Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.

  • Bachelor s Degree or equivalent experience

Preferred:

  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).

  • Expertise in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.)

  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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