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Deloitte UX Director in Chicago, Illinois

Craft, purpose, and passion. As a skilled UX Director, you know these ingredients well, and you thrill in concocting the perfect mix to build forward-thinking creative teams, grow great brands, and solve the right problems.

Work you'll do

Design leading digital experiences for demanding, world-class clients

Work closely with project managers, design, engineering, and quality assurance

Bring user-centered design (UCD) process methods to digital solutions from concept to launch

Clearly articulate and defend your design decisions in front of teams and clients

Identify and execute the best methods for user research and testing within client constraints

Provide strategic solutions for early-stage project planning

Help the team plan and run effective client workshops and client stakeholder meetings

Facilitate effective decision-making with clients

Design and deliver wireframes, user stories, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces

Monitor and know wider industry UX trends and relevant technology trend

The Deloitte Studios Team

Sits within our "Advertising, Marketing & Commerce" offering

We create content, communications, and experiences within our group that engage and inspire our clients' customers to act. We implement and operate the technology platforms that enable personalized content, commerce, and user-centric experiences. And, in doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations - all built to drive growth.

Our AM&C offering serves our clients through the following types of work:

Advertising campaign ideation, development, and execution

Cross-channel customer engagement strategy, design, and development to include the creation of omnichannel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video

eCommerce strategy, implementation, and operations

Marketing Content and digital asset management solutions

Marketing Technology and Advertising Technology solutions

Marketing analytics implementation and operations

Acquisition and engagement campaign ideation, development, and execution

Agile based, design-thinking, user-centric, empirical projects that accelerate results

Required Qualifications

10+ years of design experience in a consulting or in-house environment

A strong portfolio that demonstrates your experience, storytelling, and design presentation skills

Demonstrated experience in the business development process, planning for and delivering complex digital experience projects

Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations

Experience in UX research, including planning, designing, and facilitating user sessions and client workshops, analyzing findings, and articulating results

Experience in UX design, including information architecture, user and screen flows, conceptual and detailed wireframing and prototyping

Experience with modern design tools like Sketch, Axure, Principle, Framer, and InVision

Ability to inspire people and work in a highly collaborative, team-based environment

Experience with Agile, Design Sprints, and Systems Design

A clear passion and enthusiasm for learning and pursuing your expertise, constantly challenging the definition of what makes a good user experience

Strong written and verbal communication skills

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Ability to travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice






All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.