Deloitte Technology Strategy - Manager in Chicago, Illinois
Work you ll do
We help clients re-imagine the relationship between technology and business by architecting future business and technology strategies, models, platforms, eco-systems and capabilities that enable business transformation. Examples of specific capabilities include:
Advanced Technology Disruption: Disrupting business strategies and unlocking value with advanced technologies including cloud
Insights-driven Technology Strategy: Leveraging deep analytics to provide world-class technology strategy and lead end-to-end technology enabled business transformation / journey
IT Operating Model Strategy: Architecting the technology operating model to enable business outcomes, shareholder value and core technology capabilities
Outsourcing Advisory Solutions: Providing full lifecycle advisory for IT Outsourcing, IT Shared Services and delivery models associated with complex advanced technology integration
Technology and Business Value Capture: Leveraging frameworks and tools to drive value and realize ROI on technology investments and transformational programs
Our practitioners work collaboratively within integrated, cross-functional teams to deliver business, digital, and analytics transformation, all enabled through cloud. Teamwork is crucial as teams are composed of a diverse group of specialists across multiple disciplines from our consulting, advisory, and tax practices, our alliance partners, and our clients, helping drive towards a successful outcome. Our practitioners are expected to own and deliver their respective deliverables while managing different clients and other stakeholders.
A Manager at Deloitte will manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Key responsibilities will include:
Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
Formulate planning, budgeting, forecasting and reporting strategies.
Manage full life cycle implementations.
Develop statements of work and/or client proposals.
Identify business opportunities to increase usability and profitability of information architecture.
Experience with program leadership, governance and change enablement.
Develop and manage vendor relationships.
Lead workshops for client education.
Manage resources and budget on client projects.
Assist and drive the team by providing oversight.
Our Strategy practice brings together several key capabilities that will allow us to architect integrated programs that transform our clients businesses, including Corporate & Business Unit Strategy, Technology Strategy & Insights, Enterprise Model Design, Enterprise Cloud Strategy and Business Transformation.
Strategy professionals will serve as trusted advisors to our clients, working with them to make clear insight-driven choices about where to play and how to win, to drive growth and enterprise value.
Strategy will help our clients to:
Identify strategies for growth and value creation, leveraging methods and tools like the Strategic Choice Cascade
Develop the appropriate business models, operating models, and capabilities to support their strategic vision
Track and maximize the ROI on technology investments and leverage technology and Cloud trends to architect future business strategies using tools like the Cloud Value Calculator and Pricing Engine
Minimum of a Bachelor's Degree or equivalent experience and 6 years of relevant consulting or industry experience
At least 4 years of experience managing large technology engagements (min. of 2 full life cycle implementations)
Must have participated in one or more projects involving:
Engagements: Current State Assessment, Future State Design, Roadmap Development, Health Check, Service Catalog Design, Application Alignment, Data Management Strategy, Process Maturity, Process and Tool Deployment.
Process Frameworks: IT Infrastructure Library (ITIL), ISO 20000, COBiT
ITIL: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement and the processes in each of these five lifecycle phases
IT Service Management Tools: ServiceNow and others
Common IT Operations Subareas: Service Catalog Management, Service Level Management and Metrics, Security Management, Operational Metrics, Operational Governance
IT Cost Optimization and Effectiveness
IT Governance, Operating Model, and Delivery Model
IT Financial Management: IT financial dashboards, charge back models, and IT cost management
Technology Management Optimization
Enterprise Demand and Project Portfolio Management
Experience with ITIL Strategy
Ability to articulate leading business issues and trends, including the associated technology implications within one or more industries
Strong program management skills with experience managing and delivering complex and critical programs
Strong financial and analytics skills with experience tracking and maximizing the return on technology investments
Ability to travel 80-100% of the time (Monday Thursday/Friday)
Ability to work independently and manage multiple task assignments
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Eagerness to mentor junior staff
An advanced degree in the area of specialization (MBA Preferred)
Continuous curiosity to expand knowledge of new technology innovations and its applications to business
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Management Consulting
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.