Deloitte Solution/Technical Architect in Chicago, Illinois
Location: New York, NY | Denver, CO | Greensboro, NC | Chicago, IL | Raleigh, Durham, Chapel-Hill, Charlotte, NC up to 80% travel
In today s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels.
Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end.
Hux is the Human Experience Platform by Deloitte Digital. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers.
Hux by Deloitte Digital gives companies the ability to build and leverage the connections between people, systems, data and technologies so they can deliver personalized, contextual experiences to customers at scale.
Work you ll do
As a Solution/Technical Architect, you ll tailor customer experience & marketing data solutions to the business requirements and needs of our clients. You ll serve as the subject matter expert and overall solution design owner as it relates to end-to-end customer experience & marketing solutions from data management, advanced decisioning, to down-stream orchestration. The role requires a client-forward focus and will be asked to contribute in proposals, client-facing requirements gathering, and enabling the delivery teams for success.
Your responsibilities will include:
Serving as the lead Solution/Technical Architect and subject matter expert for customer experience & marketing data solutions during Request for Proposal (RFP), Discovery, and Build projects.
Interfacing with client s technical and business teams to gather business requirements to define technical architecture for customer experience & marketing data solutions.
Involving other domain specific SME s to support solution design.
Engaging in technical resource planning and level-of-effort estimation to support project scoping, pricing, and planning.
Proposing designed solutions to client technical and business teams.
Providing technical oversight of technical team members.
You ll join a team of passionate, talented technologists who collaborate to design and build cutting-edge experience & marketing data solutions that arm our clients with real-time customer insights delivering tremendous value. If you re intellectually curious, hardworking and solution-oriented, you ll fit right into our fast-paced, collaborative environment.
In addition to working daily with our client delivery teams to deliver leading solutions, you ll also work closely with our engagement managers, technologists, and various domain SMEs focused on understanding our clients needs to drive our development efforts.
5 years of architecting and implementing data marketing solutions
Hands on experience with two or more marketing data technologies (DMP, MDM, CDP, CRM, EDW)
Understanding of various Martech/Adtech tools (Adobe, Salesforce, Oracle, Google, Facebook, and similar) and how to integrate technologies into data management solutions
Understanding of one or more public cloud offerings (AWS, Azure, and Google Cloud Platform) and how to solution designs that are built around these functional technologies areas: cloud compute, data storage, pub/sub, and workflow orchestration
Understanding and experience working with customer data and how to define uses for this data to enable business goals
Understanding of advanced analytics\machine learning concepts\use cases and how to apply this technology to customer experience & marketing solutions (predictive modeling, recommendation personalization, channel optimization)
Excellent interpersonal skills and the ability to articulate complex technology concepts with technical and non-technical individuals
Understanding of security leading practices and requirements
Special Consideration For:
Understanding and experience with ETL tools and methodologies (Informatica, Talend, Spark, AWS Glue, GCP Cloud Dataprep, Azure Data Factory, and similar)
Understanding of data integration and API methodologies and tools (Mulesoft, Dell Boomi, Custom API, Segment, Tealium, Airflow, and similar)
In-depth understanding of data management platforms including relational and non-relational data engines (MS SQL, MySQL, PostgreSQL, Amazon Redshift, MongoDB, Hadoop, Snowflake, Big Query, and similar)
Understanding of data visualization tools (Tableau, PowerBI, Qlik, and similar)
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
As used in this posting, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Category: Management Consulting
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.