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Deloitte Smart Factory Release Manager - NBI_US in Chicago, Illinois

The team

Deloitte is defining the Smart Factory landscape. We are pioneering a new model for a new digital world. Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Smart Factory practice. Creative design, state-of-the-art technology, and your imagination merge here to create a lasting impact for our clients-not to mention a pretty fun atmosphere and meaningful career! As proof, checkout to see what we're doing in Smart Factory with a consortium of ecosystem partners at Wichita State University to bring Smart Factory to life for our clients.

Work you'll do

A Release Manager is responsible for providing structured and transparent release management - working with Account Managers, Product Management, and Product Development to coordinate the technical requirements and change management for frequent product feature releases. They are excellent communicators, organized and solution focused. A release manager understands the software development life cycle and ensures proper procedures and best practices are being utilized. Additionally, they are pro-active in the support of their clients and work collaboratively with all teams for amazing outcomes.

You will:

  • Work with product development teams to implement application build and deployment processes and deployment pipelines

  • Provide structured and transparent Release Management, Change Management and Problem Management processes that maximize quality, traceability, and automation

  • Support product feature release management across the development life cycle through to production deployment

  • Coordinate with application and system development engineers to trouble shoot and resolve deployment issues

  • Work with Infrastructure and Change Advisory Board to streamline release processes while maintaining process compliance

  • Work with Account Management to manage the overall communication relating to product new feature releases, enhancements, and system patches for production implementation

  • Manage communication across the product suite to improve development, testing, and documentation standards to ensure a consistent standard of deployment

  • Provide business analysis for continuous process improvement for Release Management

  • Plan and oversee bi-weekly feature release change management and test scheduling

  • Meet with the stakeholders to validate achieved milestones and approval decisions for releases

  • Meet regularly or as needed with project teams to ensure appropriate involvement in project planning and definition of scope

  • Deliver project, program and leadership updates



  • Bachelor's Degree in computer science, information systems, or other technology-related field

  • 3 - 4 years of experience as a Release Management Engineer with Agile deployment knowledge / approaches

  • Minimum 5+ years in the IT industry

  • Experience working in a product-based environment

  • Excellent verbal and written English communication

  • Empathetic and collaborative

  • Ability to thrive in a varied, fast-paced environment

  • Understanding of core Change Management / Release Management best practices within a CI/CD environment

  • Comfortable with ambiguity and solving complex problems

  • Experience mentoring and coaching others

    **Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.


  • Software development / systems integration experience

  • Experience with Atlassian tool stack: Jira/Confluence/BitBucket




    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.