Deloitte Salesforce Technical Manager in Chicago, Illinois
Salesforce Technical Manager
Customer & Marketing (Overall)
The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.
We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.
Commercial Excellence & Experience
Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the creative digital consultancy real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
DigitalMix | an integrated set of platforms to enable business re-platforming
Deloitte Digital Salesforce Technical Manager USDC
Are you an experienced, passionate pioneer in technology a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our brand-new US Delivery Center in Gilbert, AZ we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below
Work you ll do/Responsibilities
Responsible for leading teams to complete all project deliverables
Consult clients and consulting teams on most relevant tools/techniques to solve client issues and exceed client requirements
Understand the benefits of process methodologies in conjunction with specific software application tools to enhance client environment
Plan, manage, and lead projects teams to deliver solutions in accordance to service level agreements
Manage, organize, and maintain goals established for project deliverables
Develop solutions to client problems via use of methodologies and software application tools, as well as being a subject matter expert on those solutions
Demonstrate accountability to successfully realize client goals
8 - 10 years of software development experience
5 years of Salesforce application development experience on the Force.com platform
Demonstrate strong communication skills to translate technical software solutions to non-technical clients
Strong people management skills leading small to larger team spread across geographies
Strong communication skills, both written and oral
5 years of integration and data migration experience
SFDC Experience working in APEX class / coding, Custom coding, Process Builder, Communities, Triggers, Visualforce, Workflows, CSS, HTML, Templates and Web Services.
Ability to lead and mentor teams to provide technical deliverables in accordance with SDLC methodologies such as Agile Waterfall
Plan, track, manage and lead small teams on short term sprints, and long term software deployments
Must be willing to relocate and work in Phoenix, AZ or Orlando, FL
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
Having knowledge of MuleSoft, Informatica and Informatica Cloud is a plus
Ability to lead teams to provide high performance code reviews and troubleshoot all software development issues
Ability to perform basic code reviews and troubleshoot software development issues
Ability to multi-task & support multiple priorities/multiple deliverables
Ability to work collaboratively in a creative, Agile environment
Full SDLC designing and implementing Salesforce or other CRM platforms (Siebel, Oracle, Microsoft), and/or CPQ, Apptus, Steelbrick technologies
Ability to multi-task and lead development teams to ensure timely software development deliverables
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Category: Management Consulting
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