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Deloitte Salesforce Commerce Cloud-Demandware-Cloudcraze Techno-functional Senior Consultant in Chicago, Illinois

Salesforce Commerce Cloud-Demandware-CloudcrazeTechno-functional Senior Consultant

Customer & Marketing provides award-winning ecommerce designto our clients. If you are interested in solving complex businesschallenges, helping clients navigate and implement Salesforce Marketing Cloud,Demandware or CloudCraze, and working with all-star teams, then Customer &Marketing may be the place for you!

Work you ll do

You will be using your digital expertise to create uniquesolutions for each client. You won t work alone. You ll work alongside smart,dynamic colleagues. As a Hybris Consultant, you will be an important part ofthe project team and you will directly contribute and make a difference.

Over the course of projects, you will translate clientrequirements into technical designs, design schemas, and integrate with contentmanagement solutions and search engines. You will architect digital customerexperiences using the Hybris platform.

Work you ll do

You will help clients define their eCommerce requirements byleading and facilitating workingsessions togain an understanding of the client s current state processes and technology inthe eCommerce space as well as supporting the implementation that follows. TheSolution Strategist is responsible for providing storefront solution guidance,working with creative and technical teams, and bringing recommendations of bestpractices across the digital eCommerce landscape.

The Team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses ondelivering marketing and growth objectives aligned with our clients brandvalues for measurable business growth. We do this by creating content,communications, and experiences that engage and inspire their customers to act.We implement and operate the technology platforms that enable personalizedcontent, commerce and marketing user-centric experiences. In doing so, wetransform our clients marketing and engagement operations into modern,data-driven, creatively focused organizations. Our team brings deep experiencein creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

  • Cross-channel customer engagement strategy, design, and development (web, mobile, social, physical).

  • eCommerce strategy, implementation, and operations

  • Marketing Content and digital asset management solutions

  • Marketing Technology and Advertising Technology solutions

  • Marketing analytics implementation and operations

  • Advertising campaign ideation, development, and execution

  • Acquisition and engagement campaign ideation, development, and execution

  • Agile based, design-thinking, user-centric, empirical projects that accelerate results.

Qualifications and Experience


  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

  • 3-6 years of experience with >1 year of eCommerce experience working with Salesforce Commerce Cloud, Demandware or CloudCraze.

  • Knowledge of Salesforce Commerce Cloud, Demandware or CloudCraze extension points and configuration vs. customization tasks.

  • Exposure to Salesforce Commerce Cloud, Demandware or CloudCraze Data Model and OOTB Capabilities.

  • Understanding of all Administrative options/tasks/interfaces available in the tool.

  • Java, J2EE, or .Net development in Web-centric applications.

  • JSP and/or ASP.Net development experience.

  • Working knowledge of Apache Sling and Java Content Repository (JCR).

  • Experience with third party integrations like Address/shipping/tax validation, Payment authorization, CRM, OMS, etc.

  • Good analytical, communication, and written skills with the ability to convey clear and concise thoughts and ideas.

  • Lead project discovery workshops, both on-site and remotely.

  • Assess client business requirements and work closely with the Technical Architect/Lead to provide long-term functional solutions based on the applicable Salesforce platform best practices.

  • Communicate platform capabilities and limitations to clients effectively.

  • Identify client process pain points and gaps in best practices.

  • Drive client functional requirements and B2B/B2C eCommerce best practice adoption.

  • Author & review functional specification documentation (including detailed user stories) for implementations and other large projects

  • Build & demo storefront prototypes/complex use cases.

  • Stay current with the above platforms, releases, and new features & functionality.

  • Certifications are a plus.

  • Up to 80% travel required.

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

How you ll grow

At Deloitte, our professional development plan focuses on helpingpeople at every level of their career to identify and use their strengths to dotheir best work every day. From entry-level employees to senior leaders, webelieve there s always room to learn. We offer opportunities to help sharpenskills in addition to hands-on experience in the global, fast-changing businessworld. From on-the-job learning experiences to formal developmentprograms at Deloitte University, our professionals have a variety ofopportunities to continue to grow throughout their career. Explore Deloitte University,The Leadership Center. at


At Deloitte, we know that great people make a great organization.We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

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Our positive and supportive culture encourages our people to dotheir best work every day. We celebrate individuals by recognizing theiruniqueness and offering them the flexibility to make daily choices that canhelp them to be healthy, centered, confident, and aware. We offerwell-being programs and are continuously looking for new ways to maintain aculture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.