Deloitte Quality Risk Management Consultant in Chicago, Illinois

Managed Services & Product (MS&P) is on track of becoming one of the fastest growing areas in Risk and Financial Advisory (RFA). Help us grow our quality and risk organization by applying your Quality Assurance and Quality Control experience to the professional services industry. We are looking for an energetic and enthusiastic quality professional who can help us build and grow a large-scale quality organization. If you are familiar with leading industry standards such as CMMI, ITIL, NIST, ISO, Six sigma, and Lean, then this may be the right opportunity for you to support MS&P risk-based control framework. It is a ground floor opportunity for you to be a part of the fastest growing segment in the Risk and Financial Advisory business. You will be exposed to all business areas across our Risk and Financial Advisory practice and will be interacting with business leaders and service delivery specialists.

Work you ll do:

  • Provide support for implementing MS&P Control & Risk Management (CRM) framework for MS&P portfolios

  • Coordinate with different MS&P teams to collect evidences for in-scope controls

  • Support CRM leads in evaluating controls based on control test procedures

  • Compile and summarize control evidence summery

  • Support development of CRM assessment reports

  • Support reporting and analytics of CRM program trend analysis, dashboard, etc.

  • Liaise with offshore team in coordinating implementation of CRM framework

  • Support technology platform evaluation and implementation for the CRM framework

Qualifications :

  • 2 years experience in Quality Assurance or Outsourcing Engagements

  • Experience in supporting the design and implementation of Quality Assurance (QA) programs in the professional services, Information Technology (IT), or IT service management space

  • Understanding of IT service management (ITSM) framework and ITSM tools; exposure to different ITSM tools such as ServiceNow and Jira is preferred

  • Understanding of development and deployment of Product life-cycle

  • Experience working with offshore development and delivery teams

  • Strategic, critical, logical thinker with natural tendency towards solutions

  • Innovative professional

  • Self-motivated professional, takes initiative, and leads others; ability to work independently

  • Excellent written and oral communication skills

  • Proficient with MS Office programs (Excel, PowerPoint, etc.)

  • Bachelors in Technology, Business Management or related field

  • Support data analytics, reporting and dashboard development for other MS&P QRM initiatives

  • Support MS&P QRM coordination activities with the USI QRM team

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


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Category: Accounting & Auditing

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.