Deloitte NetSuite Senior Consultant in Chicago, Illinois
Digital Customer is collaborating with clients in ways never thought possible before. We are creating, developing, designing and implementing in ways that will change the digital landscape forever. Our Digital Customer strategy is to help clients define strategies, build brands, create experiences, and deliver platforms.
Work you'll do
A Senior Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations.
Implement and deploy NetSuite solutions:
Working within an engagement team, a Senior NetSuite Consultant is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations
Provide NetSuite consulting expertise utilizing industry experience, business analysis, best practices and a pragmatic mindset to facilitate clients' most complex requirements.
Implement and deploy NetSuite solutions accommodating unique industry business and management processes, regulatory requirements and other business requirements.
Create functional requirements as an input to application design.
Build, develop and test detailed functional designs for business solution components and prototypes.
Drive test planning, execution, and optimization support.
Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both on-site and remote.
Prepare Business Requirements and Technical Scoping Documents resulting from the above noted mapping sessions to provide proposed solutions for the requirements for customer approval.
Build, develop and test detailed scripted customized solutions and prototypes.
Troubleshoot issues that arise during configuration sessions.
Provide on-going post implementation support to optimize user adoption and NetSuite configuration.
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
DigitalMix | an integrated set of platforms to enable business re-platforming
Bachelor's Degree or equivalent experience
3+ years of relevant consulting or industry experience
2+ years of experience with NetSuite ERP implementations
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Travel up to 50% (due to COVID-19, non-essential travel has been suspended until further notice.)
Limited immigration sponsorship may be available
Experience with NetSuite integrations and customizations
A Certified NetSuite Professional
Experience with full life cycle NetSuite implementations
Bachelor's or Advanced degree in accounting, business, finance or other business-related field, computer science, information systems, or other technology-related field
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.