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Deloitte Marketing Transformation Senior Consultant in Chicago, Illinois

The Customer and Marketing practice of Deloitte is seeking customer-centered marketing leaders with hands-on experience driving transformative marketing efforts and executing digital-first campaigns. Ideal candidates will be accustomed to working with Fortune 500 companies or will have led agile marketing teams in a digital-first startup environment. We are looking for individuals who are adept at connecting marketing strategies to the operations and technology required for success.

Work you'll do

Work at the intersection of marketing, digital and customer experience to support clients in transforming their marketing organizations. Specifically:

  • Bring together strategic, creative and technical skills to help understand how innovation and digital capabilities can help transform their businesses for the better.

  • Define marketing strategies, value propositions and strategic imperatives for growth that reduce marketing costs, increase speed-to-market, establish and elevate brand standards and simplify digital delivery.

  • Help build next-generation marketing teams and capabilities at Fortune 500 brands that seek to modernize their marketing operations, talent mix, and technology stacks

  • Decipher and transform marketing analytics and customer insights into new customer experiences, business strategies and competitive advantage.

    The team

    Customer Strategy & Applied Design

    Deloitte's Customer Strategy and Applied Design practice serves as the strategy and experience arm of our Customer and Marketing portfolio of offerings.

    Spanning the domains of customer experience, marketing strategy, commercial transformation and innovation/design, our team brings the insight and industry perspective to shape client agendas in the face of disruption. Our team is a diverse array of business strategists, operations experts, designers and technologists passionate about partnering with clients to create customer-centered experiences and solutions in the market.



  • A Bachelor's degree

  • 2+ years' experience in consulting and/or startups and/or digital marketing agency environment.

  • Strong understanding of marketing strategy and execution, including the interplay of digital and offline channels to drive engagement, and enabling technologies.

  • Experience managing digital-first marketing programs or campaigns that leverage agile marketing tactics and capabilities, including dynamic content, Test & Learn, etc.

  • Demonstrated understanding of the adoption of marketing automation and technology platforms, and their impact to future operating models and organizational structures.

  • Prior experience working with large organizations to realize value from marketing (organizational design, digital marketing, performance marketing campaign management)

  • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.


  • An advanced degree in an area of specialization

  • Prior management consulting or client service experience

  • We are seeking both individuals who have worked across industries as well as individuals with deep expertise in retail, consumer products, financial services, media/telecommunications, and healthcare

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.