Deloitte Financial Services Industry Risk Manager, Enabling Senior Manager in Chicago, Illinois
Financial Services Industry Risk Manager, Enabling Senior Manager
Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager who will be responsible for supporting various Deloitte Consulting projects. Ideal candidates must have extensive experience related to the negotiation, operation, and administration of large, complex, technology focused professional services contracts.
Ideal candidates will have extensive experience understanding the risks and mitigation activities associated with complex professional services including technology implementations and ongoing managed services/operate support. Strong contractual fluency is required together with practical experience in engagement delivery risks, challenges, and associated issue resolution. Industry focus in Financial Services is highly desirable.
Work You'll Do
General duties include:
Guidance and support to senior business leaders within the firm
Works actively with account and project leadership to identify opportunity contractual and delivery risks and develops mitigation strategies to be implemented through contract negotiations and/or during project delivery;
Serves as liaison between firm leadership and the Office of General Counsel;
Advises practice leadership on potential quality and risk management issues within the Financial Services industry and/or Offering Portfolios;
Provides guidance on risk mitigation strategies, contract formation and negotiation and provides guidance to account/engagement teams for successful contract management post-signature;
Facilitates internal stakeholder and SME inputs required for compliance with contract terms, risk management policies and procedures, and management directives.
Facilitates engagement / proposal review process for higher risk engagements and participates in deal reviews including pricing-related discussions;
Consults with firm Principals and Directors on Requests for Proposals, Teaming Agreements, and Non-Disclosures Agreements;
Conducts Risk Consultations for selected higher risk engagements prior to proposal or SOW submission;
Helps interpret contract requirements and obligations and provides guidance and support to engagement teams so that non-standard obligations can be operationalized
Advises engagement teams in the development of professional services contracts with a primary focus on reducing and mitigating delivery and contractual risks associated with the services being provided;
Negotiates professional services contracts with a primary focus on reducing and mitigating delivery and contractual risks associated with the services being provided;
Professional services contracts include Master Services Agreements, Statements of Work, Engagement Letters, Professional Services Agreements, Business Associate Agreements, Data Access and Use Agreements, Subcontractor Agreements, Teaming Agreements, Non-Disclosure Agreements, and other similar or related agreements;
Experience negotiating software licenses and subscription agreements is preferred.
Helps interpret requirements of complex contracts to enable project teams to adhere to and implement compliance procedures during project delivery;
Analyzes and assesses potential impacts associated with contract delivery risks and works with project teams to develop and implement mitigation strategies;
Assists in negotiations with clients to neutralize onerous provisions and resolve contractual issues;
Provides guidance to reduce project risks, adjust contract requirements to accommodate changing project circumstances, and manage stakeholder expectations to contractual obligations and agreed upon performance standards;
Work with Industry/QRM/other leadership and project teams to identify, escalate as necessary and help resolve project issues.
Delivery Excellence plays a pivotal role within Deloitte Consulting by partnering with the business to enhance and enable how the practice sells and delivers projects. We promote innovation, drive efficiencies and collaboration, and provide meaningful insights to manage risk and improve the quality in the way we sell and deliver projects. This results in market differentiation, improved client outcomes, and positions our business to navigate the growing complexity in our engagements.
Delivery Excellence is seeking innovative, forward-thinking professionals who are energized by bringing ideas to life that help shape and transform how the Consulting practice delivers to our clients.
Strong command of complex, professional services contracting with a strong emphasis on technology services
Ability to identify and evaluate risks and provide mitigating strategies associated with large professional service engagements
Ability to develop relationships quickly and work closely with executive leadership to understand specific risks/issues and provide guidance and mitigation strategies
Understands fully the sequence and services required to deliver technology implementation projects including various dependencies and other ancillary services
Experience in writing and reviewing SOWs with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution
Education: BBA/BA/BS in related field, Master's Degree is desirable
Experience Requirements: Minimum 8-10 years of direct contract negotiation for technology services. Technology delivery and implementation services experience beneficial
Industry Experience: Ideal candidates will have experience working in the Financial Services industry and will possess an understanding of the unique risks affecting this industry
Travel Requirements: Willingness and ability to travel approximately 50%, flexibility required based on candidate location and role
Other Preferred Skills:
Experience in Consulting field and a professional partnership desirable
Experience in RFP analysis, including contract terms and conditions
Experience and ability to work directly with senior level individuals (internally and externally)
Strong oral and written communication skills
Ability to handle fast paced, multi-task environment
Ability to work autonomously
*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.