Deloitte Digital Copywriter/Content Strategist – Chicago in Chicago, Illinois

Digital Copywriter/Content Strategist Chicago

Business is moving at the speed of digital and Deloitte Digital is blazing the path forward. At Deloitte we are pioneering a new model for a new age, focused on the customer journey, inspired by great design, committed to speed and innovation, and grounded in a legacy of business strategy, transformation, and systems integration.

The Role

We re searching for a creative individual who loves to write carefully crafted long-form copy and can help our clients develop smart content strategies.

We take a consultative approach to help our amazing clients transform how they engage customers with digital products and experiences. Our clients serve B2B and B2C audiences across multiple industries.

How you ll make an impact:

Understand our clients strategic goals, brand, and content needs

Evaluate clients existing content and channels

Write compelling long-form copy for digital channels (web, apps, other) that is on-brand and drives engaging customer experiences

Define smart strategies for how clients can best organize and structure their content

Collaborate with clients and internal teams to generate stronger ideas and deliverables that meet requirements

Work independently to meet project timelines and deliverable requirements

Understand technical requirements for the process of organizing and tagging content

Deliver compelling presentations to clients and internal teams

Help improve our content creation and strategy best practices

The team

Commercial Excellence & Experience

Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the creative digital consultancy real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

  • Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

  • Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

  • Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

  • Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

  • DigitalMix | an integrated set of platforms to enable business re-platforming

Required qualifications:

Minimum of five years experience in copywriting and content strategy for digital platforms and experiences

Strong familiarity with user-centered design principles

Experience creating content and strategy for digital channels

Strong familiarity with digital content management systems and best practices

Able to think strategically, but also willing to roll up your sleeves to get work done

Prefer BA/MFA and/or equivalent experience

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

Recruiter tips

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.