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Deloitte Digital Banking Manager in Chicago, Illinois

Digital Customer Manager

Work you ll do

Contribute to the firm's growth and development. Manage day to day interactions with executive clients and sponsors. Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Manage teams in the identification of business requirements, functional design, process design (including scenario design and flow mapping), prototyping, testing, training, and defining support procedures. Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies. Define systems strategy; develop systems requirements; design, prototype, test, and define support procedures; and implement practical business solutions under multiple deadlines. Oversee the implementation of master data management solutions using Oracle Siebel MDM solutions including Customer Hub. Provide direction to team responsible for performing data conversion analysis, data mapping, and gap fit analysis using Informatica Power Center, Oracle Data Integrator and SQL Server Integration packages. Direct data profiling, cleansing, matching, and transformation of rules for conversion using Informatica Data Quality, Identity Resolution, and Oracle Enterprise Data Quality. Oversee analysis of business models specific to CRM and MDM applications and create data requirements. Lead team to prepare conceptual, logical, and physical data models using Embarcadero and Microsoft Visio.

Requirements

  • Bachelor's degree or equivalent in Engineering (any), MIS, CIS, or a related field.

  • Five years of experience providing IT consulting services on behalf of a global consulting company.

  • 3 full life-cycle Salesforce implementations within the Banking & Securities industry; strong expertise in 2 of the following modules: nCino, Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Apttus, Finastra Fusion, Trade Finance, Supply Chain Finance and Transaction Banking

Must have five years of experience with:

  • Implementing master data management solutions using Oracle Siebel MDM solutions including Customer Hub;

  • Performing data conversion analysis, data mapping, and gap fit analysis using Informatica Power Center, Oracle Data Integrator and SQL Server Integration packages;

  • Performing data profiling, cleansing, matching, and transforming rules for conversion using Informatica Data Quality, Identity Resolution, and Oracle Enterprise Data Quality;

  • Analyzing business models specific to CRM and MDM applications and creating data requirements; and

  • Preparing conceptual, logical, and physical data models using Embarcadero and Microsoft Visio.

  • In the alternative, the employer will accept a Master's degree in a stated field plus three years of experience.

  • 80% travel required.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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