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Deloitte Smart Factory Agile Business Analyst - NBI_US in Charlotte, North Carolina

Smart Factory Agile Business Analyst

Work You'll Do

An Agile Business Analyst is responsible for modeling business processes, identifying opportunities for software to achieve better business outcomes, and evaluating alternative solutions. They accurately capture a user personas' important characteristics, goals, motivations, and problems. They decompose the ideal solution into logical components. And they explain the benefit of the ideal solution to users and the business.

  • Conduct gap analysis of current state to target state business architecture

  • Research, develop, and document Discovery phase deliverables such as user persona profiles, user personas journey maps, system context diagrams, process flow diagrams (BPMN), and capability maps

  • Research, develop, and document Design phase deliverables for the product backlog such as epics, features, storyboards, decision trees, logic/truth tables, mathematical formulas, and detailed user stories

  • Provide input and feedback to finalize UI/UX deliverables (e.g., wireframes, clickable prototypes)

  • Collaborate with upstream teams (e.g., business SMEs, product SMEs, product owners, end-user representatives) and downstream teams (e.g., UI/UX design, engineering, architecture, QA) to gather input, solicit feedback, drive decisions, and ultimately document functional requirements

  • Facilitate scrum processes and ceremonies (e.g., stand-ups, grooming, and retrospectives)

  • Scope, plan, and drive working sessions with management, upstream teams, and downstream teams

  • Document key decisions, action items, and outstanding questions from meetings and distribute the meeting minutes to necessary stakeholders

    The Team

Deloitte is defining the Smart Factory landscape. We are pioneering a new model for a new digital world. Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Smart Factory practice. Creative design, state-of-the-art technology, and your imagination merge here to create a lasting impact for our clients-not to mention a pretty fun atmosphere and meaningful career! As proof, checkout www.thesmartfactory.io to see what we're doing in Smart Factory with a consortium of ecosystem partners at Wichita State University to bring Smart Factory to life for our clients.

Minimum Qualifications

  • Bachelor's Degree in Engineering, Business, Computer Science, or equivalent field

  • 2+ years of experience as an Agile Business Analyst or equivalent position

  • Proficiency in Agile Project Management Tools like Jira

  • Excellent written and verbal communication skills with strong attention to detail

  • Mastery of MS Office Suite, especially Word, Excel, PowerPoint, & Visio

  • Strong project management, planning, and organization skills

  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

    Preferred Qualifications

  • Experience with a software product aimed at manufacturing companies and shop floor user personas

  • International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (ECBA)

  • IIBA Certification of Capability in Business Analysis (CCBA)

  • Project Management Institute (PMI) Professional in Business Analysis (PMI-PBA)

  • Experience providing feedback to UI/UX designers in design tools (e.g., Figma, InVision, Sketch)

  • Proficiency in Jama Connect

  • Proficiency in Unified Modeling Language (UML)

  • Proficiency in ethnographic or social science research methods (e.g., structured interviews, focus groups)

  • Experience with Quality Assurance activities and deliverables (e.g., acceptance criteria, test cases, manual QA testing, defect reporting, defect management)

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $61,000 to $101,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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