Deloitte OCEO Manager - Web Design and Management in Charlotte, North Carolina
OCEO Manager - Web Design and Management
The OCEO serves as the "connective tissue" to support client service delivery for our Advantaged Client Portfolio (ACP) attest engagements. For these clients, the team focuses on:
Providing marketplace perspectives to client engagement teams
Removing barriers to delivery and supporting client service execution
Sharing learnings and leading practices among LCSPs and teams, as well as providing knowledge-sharing forums
Providing targeted leadership development programs to select professionals serving ACP clients While the Platinum portfolio is the primary responsibility of the OCEO, most projects are designed to support the broader audit practice and clients A role in the OCEO is an opportunity to make a difference.
Work You'll Do
As a manager focused on the group's web presence on DeloitteNet, you will be responsible for revamping the OCEO website to enhance and maintain the user experience. You will coordinate with other members of the team, including graphic designers, to conceptualize web pages to organize, convey and present both word- and graphic-based content most effectively. You will be responsible for designing the overall layout and aesthetic for OCEO website which may include:
Create mock-ups for the OCEO site and lead the redesign efforts
Work closely with different content managers and translate their thoughts into a visually appealing design
Conceptualize creative ideas, design sample pages with easy navigation
Maintain the appearance of the OCEO website by enforcing content standards and managing regular content maintenance owned by others
Troubleshoot and resolve functionality issues with KX team and US India DeloitteNet team.
As a manager in the OCEO, you will also have exposure to many areas of our team's responsibilities, which may include:
Broad engagement team support - Respond to a variety of requests from teams, leaders, and others in the firm for leading practices, tools, resources, thought leadership, etc. Team Members regularly develop materials and communications, both templates and customized, relating to the following:
Audit committee meeting preparation resources
Audit committee communications, including client service plans and other required deliverables
Value delivery beyond the audit
Client organization, audit committee and board leading practices
OCEO Collaboration Forums - Support the planning and delivery of knowledge-sharing forums for engagement teams to share common challenges and ideas for serving clients with excellence.
Client service planning workshops - Assist in delivery of an on-site workshop to help an engagement team think more broadly about client service, including bringing the breadth and depth of Deloitte's capabilities and focusing on relationship-building.
Leadership development - Contribute to the planning and execution our development programs: Right Start, On Deck, Leaders of Tomorrow, OCEO Senior Manager Leadership Development Program, OCEO Manager Summit, and other programs in development. These programs target our highest performers and are focused on enhancing leadership skills.
Transition Labs - Manage labs for audit committees, audit committee chairs, transitioning LCSPs, and new and existing audit engagement teams and their clients. Labs are focused on defining priorities for lab participants and helping develop an action plan for success.
Quarterly conference calls - Support quarterly LCSP & AP conference calls and Connections calls (for senior managers and managers). Activities include agenda development, identification of and coordination with speakers, and running the calls. These calls provide our people with timely and relevant information that will help them better serve their clients (e.g., current technical issues, regulatory updates, leadership perspectives).
Other initiatives - Participate on teams for various other strategic projects and initiatives that arise from changes in the competitive landscape and in response to client needs.
The team meets regularly to evaluate our complement of projects and discuss improvements, raising the bar on existing offerings or developing and launching new offerings.
The position offers opportunities to:
Have high visibility to US Audit & Assurance and firm leadership, other national office departments and leaders, and PPMDs serving our largest attest clients
Deepen your understanding of the US Audit & Assurance practice and strategy
Enhance your professional development, executive presence, project management, communication, analytical, and presentation skills
Serve as a national resource for LCSPs, APs, other client service partners, and engagement teams
Develop and share tools, information, and leading practices to help engagement teams deliver quality and value to their clients
Gain important perspective regarding the interactions of our senior partners with client management and audit committees, as well as the nuances of serving large, multinational corporations
Enhance your national network of peers and leaders
The teamOur culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our audit support professionals are committed to excellence and to enhancing the trust of the investing public and capital markets. Quality is our top priority, and by focusing on innovation, we continue to raise the bar of quality and deliver greater value to our clients. Learn more about Deloitte Audit.
Bachelor's degree in accounting or related field
5+ years of professional experience
Proficiency in Adobe Dreamweaver and/or other web design programs
Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
5+ years of experience in public accounting
Excellent eye for design and intimate understanding of design elements resulting in positive user experience
Ability to manage and support multiple large projects as well as respond to real-time, sensitive requests and projects from a variety of constituencies including clients, leadership, and partners in the field
Self-starter; ability to work with little direction on a geographically disperse team; proactive and takes initiative
Flexibility and adaptability in a rapidly changing environment
Strong executive presence, written and verbal communication skills, and comfort interacting with leadership
Leadership skills, including capability to motivate and develop people, exhibits good judgement and strong decision-making capabilities
Relationship builder both internally with leaders and other Deloitte professionals and externally with clients
Strong collaboration skills and ability to work with multiple stakeholders to achieve organizational outcomes
Strong project management/delivery and "upward management" skills for working with senior leaders
Highly organized and results- and detail-oriented
Strong service orientation and commitment to excellence
High degree of professionalism, discretion, and confidentiality
Strong analytical skills, problem/issue identification and resolution skills
Proficient Microsoft Office skills
Certified Public Accountant (CPA) certification
Platinum-A or Premier-A client experience
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 86,425 to $177,470 .
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.