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Deloitte o9 Solution Architect - Senior Consultant in Charlotte, North Carolina

Deloitte is defining the digital landscape. We are pioneering a new model for a new digital world. Do you like to challenge the status quo? Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Planning & Fulfillment practice. Creative design, state-of-the-art technology, and your imagination merge here to create lasting impact for our clients. Not to mention make for a pretty fun and meaningful career!

Work you'll do

This position is responsible for overseeing and ensuring the success of the end-to-end solution delivery process including resource allocation, serving as the primary interface with the client, and directing a cross-functional team to achieve established goals.

This role will manage solution delivery through a variety of activities including process design, data analytics, solution configuration, and deployment, establishing performance metrics and new policies, testing, and knowledge management. The role requires deep analytical, technical, and complex problem-solving skills with knowledge of optimization methods, financial computations, statistical analysis, and advanced mathematical modeling techniques. It also requires exposure to data science, and associated software and programming technologies. Additionally, this role requires exposure to advanced planning systems and tools.

The successful candidate will be a skilled leader with a proven track record of driving results, exceeding client expectations, building trust across the organization, applying critical thinking and business management skills, and managing diverse groups of people and projects.

Serve as a subject matter expert and escalation resource for business/data requirements.

  • Ensure business processes developed from business/data requirement documentation adhere to industry best practices and align with client objectives and business model. Oversee collection and analysis of necessary data from sources like ERP systems, PLM systems, databases, Excel sheets, emails, and others. Ensure accuracy and completeness of data collected.

  • Support Project Management and Client Management teams with capability listings, and effort estimates for PMs and CMs to define project scope, timelines, and execute signoffs with customers.

  • Review budget and develop project cost estimates. Partner with Operations and Finance in building client P&L.

  • Serve as a lead and manage the technical design documentation process. Oversee and review the work of Solution Architects and Consultants to develop the clear functional and technical design, document data requirements, and build complex datasets.

  • Oversee tool configuration in the o9 platform, as per the design, to solve deep operations/supply chain problems and institute rigorous performance monitoring systems.

  • Identify and select appropriate mathematical models, predictive methods, statistical techniques, optimization algorithms, and simulations to analyze, manipulate, and interpret large enterprise data and provide business insights and data visualization to the client management.

  • Oversee the execution of data analytics and modeling methods by Business Analysts, Data Scientists, and Integration Specialists. Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment.

  • Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of the project. Plan, develop and deliver Super User and End User training, for a global user base.

  • Track deliverables and ensure sign off from all agreed upon stakeholders. Manage and mentor Solution Architects, Junior Analysts, Technical Architects, and Business Analysts to familiarize them with technical and business aspects of a project.

  • Assess project performance and document lessons learned to increase institutional knowledge. Ensure solutions team adheres to o9 methodologies and quality standards.

The team

Our team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value through M&A events.

Required qualifications

  • 5+ years of experience implementing knowledge graph-based supply chain planning solutions

  • 5+ years of experience presenting on complex topics in a clear, concise, and easily understood manner

  • Experience with planning solutions such as o9

  • Experience implementing full lifecycle planning solutions or project delivery experience in planning solution implementations

  • Master's Degree in Operations Research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or related fields with a concentration in operations or analytics

  • Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve

  • Limited immigration sponsorship may be available

Preferred qualifications

  • Strong analytical techniques, data mining knowledge, and proficiency in handling and processing large amounts of data

  • Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks

  • Strong verbal, written, presentation, and demonstration/training skills are required

  • Ability to communicate mathematical, technical, or software usage concepts to audiences with limited prior mathematics, technical or software background

  • Ability to work in teams, distributed across locations and time zones and at the executive and junior levels in a corporate hierarchy.

  • Proven ability to collaborate with and drive cross-functional, interdepartmental teams and technical resources to meet goals




All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.