Deloitte Manager, DevOps Engineering in Charlotte, North Carolina
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloite's Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.
Work You'll Do
Audit Portfolios support multiple applications. In addition to supporting their own applications they will look at the overall DevOps health of all the applications in their space. They will provide technical leadership for other DevOps team members. They will also work with the DevOps Center of Excellence to ensure Deloitte's DevOps framework is being practiced consistently across all portfolios
The DevOps group is responsible for delivering DevOps services which accelerate the delivery of both revenue-generating and internal applications. We support business-lead software development while applying strategic and approved practices which streamline and fully automate the release management pipeline.
We are developing and supporting innovative solutions that leverage the latest technologies in the cloud and are building a team of top-notch DevOps Engineers to create our next generation platforms.
You will be working within a portfolio of applications that utilize all levels of technology, from backend data and front-end technologies, delivered through cloud technologies such as Azure!
You will work in an environment that embraces DevOps philosophes to empower the implementation of tools and processes which enable the following: rapid development and deployment of software, continuous integration/delivery, automated quality checks, and operational metrics that can be consumed by development and product teams.
DevOps manages the application lifecycle management (ALM) tools that underpin all DevOps services and enable an efficient hybrid business/IT software delivery model. In your role as the Cloud DevOps Engineer you will be responsible for the selection and implementation of tools and processes which enable rapid development and deployment of software. Your mission is to embrace continuous integration/deployment in a delivery pipeline that will perform automated quality checks, deploy cloud infrastructure and applications quickly, and provide operational metrics that can be consumed by development teams. An ideal candidate for this role will have a blend of development and operational experience that provides them with a good understanding of the developers they are working with, while also balancing customer satisfaction and maintaining critical systems uptime.
Engineer and implement solutions and provide recommendations for continuous improvement for the services provided
Present regular status updates and provide cross training to other DevOps team members.
Be active in evaluating and recommending new Cloud Data Services technologies including updates to Cloud Data Services as they are released.
Work directly with the IT Portfolio lead on road mapping of portfolio applications
Oversight of DevOps acceptance of all proposed designs for new applications and enhancements to existing ones
Provide technical coaching for a portfolio team of DevOps engineers. This can include a combination of Deloitte "On-shore" and "Off-Shore" DevOps engineers as well as "External Contractors" when required.
Conduit between portfolio and DevOps COE to ensure common framework and toolsets are being executed across all members of the DevOps team
Establish an automated DevOps release management pipeline which delivers tooling for next generation application development efforts and on-going production operations.. Cultivate a Continuous Integration/Continuous Delivery mind set.
Ensure development teams are provided a full set of DevOps ALM tools by leading the establishment of the right tooling and processes that will result in a fully automated release management pipeline to include: the Automated build process, environment setups, testing scripts, deployments, and production operational metrics/debugging information (to target developers).
Partner with development and operations teams to develop practical automation solutions and custom modules. Troubleshoot automation issues and find practical solutions that move projects forward in a timely manner.
Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical and relevant ideas, insights and advice.
Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality.
Work with teams to bring continuous improvement to ALM processes and tools. Develop and own KPIs to ensure performance is measured against expected business outcomes.
And other responsibilities as required
Information Technology Services (ITS) helps power Deloitte's success. ITS drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The 2,500 professionals in ITS deliver services including:
Security, risk & compliance
Bachelor's degree in computer science, engineering or related field or applicable military experience.
Minimum of 6+ years of related experience as a DevOps or systems administrator/engineer in 24X7 uptime environment
Minimum of 1+ years leading technical teams
SME in DevOps Engineering
Knowledge of system administration and security protocols for client/server environment deployed using Cloud based IaaS and PaaS solutions on Windows platforms
Solid understanding of software development life cycle, test driven development, continuous integration and continuous delivery
Solid understanding and experience working with high availability, high performance, multi-data center systems and hybrid cloud environments
Experience with Azure cloud IaaS and PaaS solutions
Experience with Azure DevOps (formerly Microsoft Visual Studio Team Services)
Experience with Git version control systems
Experience in development with scripting languages, preferably PowerShell
Strong ability to troubleshoot complex issues ranging from system resources to application stack traces
Experience with containerization and orchestration of web services is a plus
Preferred experience supporting the following Datastores/Databases: MS-SQL server, CosmosDB, MongoDB, PostgreSQL, Cassandra
Working knowledge of related technologies including encryption, IPsec, VLANs, VPNs, routing, firewalls, proxy services, LAN/WAN connectivity
Knowledge and experience with Hadoop is a plus
Strong hardware and software diagnostic skills
Project and system planning experience is essential
Ability to multitask and work in a dynamic, fast-paced environment with rapid technology changes and complex customer requirements.
Experience working in an agile development team which requires the database design and architecture to adapt to changing business needs.
Strong analytical and problem-solving skills, comfortable in a transactional high-volume, high availability production environment.
Ability to build solid relationships with team members and co-workers, possessing the desire to work in a team environment and provide benefit to the team as a whole
Possess strong communication and presentation skills, including both written and verbal.
Strong customer service skills, with the ability to manage multiple concurrent customer requests.
Self-reliant, self-motivated with a "can do" attitude.
Commitment to quality, accuracy, and reliability of services provided.
Ability to produce and maintain accurate documentation and operational reports.
Desire to grow and develop new skillsets, becoming involved with new technologies
Experience with MS-Office products to build presentations using Word, Excel, and PowerPoint.
Ability to travel 5%, on average, based on the work you do and the clients and industries/sectors you serve.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.