Deloitte Go To Market Sales Leader, Marketing Analytics & Data Science in Charlotte, North Carolina
In today's world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels. Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and the Experience Management team at Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end-to-end. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement, and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers. The Experience Management team at Deloitte Digital gives companies the ability to build and leverage the connections - between people, systems, data, and technologies - so they can deliver personalized, contextual experiences to customers at scale. We are seeking to transform the way brands interact with their customers and elevate the human experience.
What you'll do
You're responsible for creating data-driven solutions to solve marketing challenges that drive growth through personalized and relevant customer experiences. You have a proven track record of selling end-to-end customer data strategy solutions, connecting the dots from the client challenge, to the data needed, to the technology to support, and ultimately to the downstream systems required for driving personalization across Marketing, Advertising and Commerce channels. You will be a senior leader within the Experience Analytics and Data Science practice, driving Sales, working closely with Senior Managers and Partners across the firm (and industries), especially those that focus on Advertising, Marketing, Commerce, Search, and overall digital transformation. You'll be the person in the room during the pitch and leading the pursuit team, including materials management, presentation, pricing, and scope of work creation. And you will oversee the connection into delivery for those engagements once sold, seeing the sales cycle through from pursuit to activation - including continued client relationship building and opportunity identification.
You'll join the fastest growing marketing and advertising offering at Deloitte, helping us maintain our Sales velocity, structuring unique scopes, and delivering solutions to our clients' most complex problems.
Required - What you bring
You have 10+ years of experience in solving key challenges across the end-to-end customer experience, in that you understand key data strategies, what data is needed, the technologies that support, and how it drives more personalized experiences
You have as deep of an expertise in analytics and data science, as you do MarTech and AdTech (and databases and CDPs), including thought leadership on the latest technologies that can help power connected data and bringing the full CX to life - from initial client challenge to channel execution
You have experience building key relationships with experts across the end-to-end connected process; and know when and how to pull them into client conversations to help demonstrate the depth of our experience
You have 5-7 years pitching new clients, including in-person presentations - and a proven track record of winning
You can speak to the full sales cycle from initial qualification through to scope writing/deal close
You bring a perspective on next-gen technology, data, and measurement ideas and know how to sell these ideas to clients to help solve their biggest challenges, rooted in Marketing, Advertising, and Commerce
You have experience selling Analytics and Data Science managed services work and know how to structure unique deals to drive seamless delivery - and ongoing Sales in the future
You've worked with a Product team to understand IP/assets created, know how to leverage assets to solve client challenges, and position assets through pitches/selling new work
You have the ability to offer and defend solutions in Analytics and Data Science based on experience and best practices
You are an expert storyteller and have an expertise in positioning Analytics and Data Science solutions for a variety of end audiences (e.g., CMO, CDO, etc.), across a variety of industries
You have a collaborative working style and have built strong relationships
You have extremely strong project management skills and the ability to triage and prioritize competing needs
Excellent verbal, written and presentation skills
Comfortable interacting regularly with technical subject matter experts and business owners of varying organizational levels
Must be legally authorized to work in the United States without the need for employer sponsorship now, or at any time in the future
Ability to travel up to 40%
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.