Deloitte FSI- Organizational Change Management-Senior Manager in Charlotte, North Carolina

FSI- Organizational Change Management-Senior Manager

Are you passionate about helping clients solve complex challenges and supporting them through critical transformations? As a member of our OT&T practice, you will deliver strategic change, organization design and governance, culture and technology adoption solutions that enable the success of transformation goals for industry leading clients.

Would you like to work for an organization committed to your professional development and personal success? Deloitte offers an award-winning culture that supports our employees development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being.

Financial services is going thru monumental amounts of change and disruption today. Transformation is a top priority being driven by C-suites and Boards alike. Leaders in this industry face a variety of strategic and operational decisions that span a wide array of topics including: moving to the cloud, becoming more digital, fostering a culture of innovation, adopting an agile mindset, embracing automation...and the list goes on. Their workforce is at the center of all of this. Successful transformation requires that their people understand these changes, build new skills, and work in new ways. Come join us as we help transform the financial services industry.

Deloitte Consulting's Financial Services Industry Practice offers a broad range of advisory services including strategic, regulatory, mergers and acquisitions, risk management and management consulting to clients in many financial industries including banking, insurance, securities and asset management.

  • The Banking Consulting practice provides services to major US and global banks and works in virtually all banking areas and competencies, including retail banking, mortgage and lending, payments and wholesale banking.

  • The Insurance Consulting practice provides support to major insurers around the globe and works in virtually all service areas and competencies. We provide strategic, operational, financial, and technology related advisory services to Life, P&C, Reinsurance and Insurance Brokerage firms.

  • The Securities Consulting practice provides support to major investment banks, brokerages and exchanges around the globe. The primary business activities of these clients include underwriting new stock and bond issues to the primary market, broker/dealer services exchanging securities in the secondary market, and settling securities trades, asset management and wealth management.

  • The Asset Management and Real Estate practice provides support to investment managers, asset servicers, REITs, and real estate developers across the globe. We provide these firms with a broad set of strategic, operational, financial and technology services.

Work you ll do

As an Organizational Change Management - Financial Services Senior Manager, you will use data-driven solutions to address the human factors affecting an organization s availability to reach its strategic objectives.

Responsibilities include, but are not limited to:

  • Oversee the development of frameworks that support improved client future-state organizational design and alignment

  • Utilize job descriptions and profiles to create organizational career maps and succession plans

  • Link competencies and matrices covering job responsibilities and tasks, accountabilities, and competency definitions and behavioral descriptors

  • Oversee user adoption programs for technology implementation initiatives

  • Develop integrated, targeted and repeatable approaches to manage change leadership and work force transition aspects associated with large-scale organization transformation initiatives

  • Select, formulate or modify processes associated with sourcing, staffing and talent management processes for clients

  • Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, tools and methods development, etc.

  • Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.

  • Build relationships with peers, leaders, and clients to identify and connect to business development opportunities

  • Grow the market for Human Capital solutions in the financial services space

  • Act in a mentoring capacity to support the career development of OT&T colleagues

The team

Organization Transformation

The Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization s culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.

Qualifications

Required:

  • Minimum eight (8) years relevant experience in a consulting or industry role, with at least two (2) years relevant experience in an external consulting role

  • Minimum four (4) years of experience leading multiple project teams simultaneously on relevant engagements

  • Proven experience in business development in support of related specialty areas

  • Bachelors degree

  • Ability to travel 80-100% of the time (Monday Thursday/Friday)

Preferred:

  • Strong industry experience in Financial Services, including banking, insurance, and/or securities

  • Strong project management and delivery experience, including budget oversight and staffing of project teams including time management

  • Project delivery and management experience in large scale technology enabled transformation programs, utilizing leading edge delivery methods including Agile and Design Thinking

  • Advanced degree in related specialization area

  • Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews

  • Demonstrated interest in a profession in Human Capital work through professional organizations, coursework, certifications, conference attendance, etc.

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.