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Deloitte EPIC certified (Clarity and Caboodle) Data Specialist Consultant in Charlotte, North Carolina

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced EPIC certified (Clarity and Caboodle) Data Specialist Consultant-Project Delivery Senior Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

  • Active Epic Certified Consultant will be responsible for designing, developing, and maintaining interfaces between hospital's Epic Clarity, Caboodle data warehouse and various healthcare information systems

  • This role will require to work on error handling in Epic including creating/modifications of error work queues and using support utilities in Epic.

  • Work on content management activities.

  • Interact with stakeholders and IT team to troubleshoot Epic system issues and problems related to break-fixes and other support activities.

  • Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.

  • Interact with end-users to help communicate enhancements/improvements needed for business processes.

  • This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care.

  • Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

As a part of the US Strategy & Analytics Offering Portfolio, the AI & Data offering provides managed AI, Intelligent Automation, and Data DevOps services across the advise-implement-operate spectrum.



  • Active EPIC Certification in Epic Caboodle

  • 3 or more years of experience in Epic Clarity and Caboodle

  • 3+ years of recent experience in Epic enhancements, break-fixes and support activities

  • Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred

  • 3+ years of recent experience with US healthcare workflows working as a consultant.

  • 3+ years of documentation skills such as - Application understanding, change management etc.

  • Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements.

  • Basic knowledge of messaging formats used in healthcare integration (HL7, FHIR, EDI, CSV, XML, etc.).

  • Experience with healthcare/clinical data domains and concepts.

  • Understanding of Agile development methodologies.

  • Experience with Business concepts, processes, information, and data.

  • Exceptional problem-solving skills, excellent written and verbal communication skills with ability to story tell.

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

  • Limited immigration sponsorship may be available.

  • Remote role but must have the ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.


  • Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred

  • Experience in Cloud environment like Azure

  • Experience with ETL, SQL, Python or other advanced data analytics

  • Experience in ETL like Informatica or Azure Data Factory

  • Analytical/ Decision Making Responsibilities

  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products

  • Can operate independently or with minimum supervision

Additional Requirements

Information for applicants with a need for accommodation:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.