Deloitte Employee Experience & Change Management Senior Consultant in Charlotte, North Carolina
Employee Experience and Change Management Senior Consultant -US Corporate Development
Description of Role
The Employee Experience & Change Management Senior Consultant will join the US Corporate Development team and focus on integration planning and execution for acquisitions that Deloitte makes across multiple businesses in support of the US firms' strategic growth priorities. US Corporate Development helps deliver the value of these transactions, working across teams to execute the planned operating model and transition its employees. The focus of integration planning begins during diligence and continues to early stabilization post close.
The purpose of this role is to primarily support the change management and employee experience work threads across all stakeholders. This person will support activities to advise the business on strategies and approaches that are most relevant to the deal and will lead the development of work plans through execution on each deal. As needed, this role may also support the Corporate Development team more broadly on key activities required across other work threads. The role is also responsible for supporting the Manager and Senior Manager with building upon change management best practices and updating strategies and approaches as acquisition priorities and targets evolve.
This role will report to the Manager.
What you'll do
Expectations of the role will be to:
Assess culture and current state operations to help identify change implications to inform the employee transition and communications
Support the integration teams with culture and change assessments, employee experience plans, etc., and identify opportunities for improvement and share with the Manager
Proactively identify risks such as culture risk, external leaks, expectation gaps, etc., and support mitigation approaches; escalate complex risks/issues to Manager
Develop and write key messaging to support the overall employee experience approach with input from the business and other key stakeholders
Support all required activities to execute a coordinated plan to communicate the acquisition internally and externally, including development of communications
Develop employee experience and communication plans that are consistent with strategic rationale, the operating model, and the culture assessment, with input and direction from Manager
Support activities for delivery of key events such as employee announcement events and day one onboarding
Support continuity of change management and employee experience activities to fully execute the plan, from diligence through post close stabilization
Utilize consistent best practices and identify opportunities for continuous improvements/refinements based on recent acquisitions
As needed, supporting key activities in other work threads on the Corporate Development team
Overview of Responsibilities
This person is a Senior Consultant in the Integration Management Office and will support the Manager and Senior Manager with the following activities for Deloitte acquisitions:
Conducting target cultural assessment and anticipated change implications as transitioned employees (and Deloitte employees) move to the new operating model
Developing baseline change management plan with business sponsors and target leaders
Conducting stakeholder analysis and develops a communications plan that addresses internal and external stakeholders
Working with leaders to develop key messaging and prepare for key events/deliverables
Producing progress reports on benchmarks, conducting feedback surveys, and developing risk mitigation plans
What you'll bring - Requirements and Experience
Well-rounded with exemplary core consulting skills (e.g., storyboarding, deliverable development, issue and risk identification and management, verbal and written communication, ability to manage up, stakeholder management, and project management) with a background in organizational and workforce management preferred
Understanding of and ability to apply change management and transformation approaches
Analytical ability to develop surveys and other feedback/interview tools and extrapolate results
Track record of working effectively with cross-functional teams and business leaders
High quality deliverable production including presentations and communications
Willingness to be flexible in assignments and projects to support US Corporate Development success
Results oriented, able to work independently in a fast-paced primarily virtual environment, while balancing support of multiple projects
Previous Consulting experience is preferred
Knowledge of Deloitte and exposure to M&A is preferred, but not required
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,425 to $177,470.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.