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Deloitte Business Process Design Senior in Charlotte, North Carolina

Tax Transformation - Business Process Senior Consultant

If you are a leader with a passion for transforming global tax business with digital technology, consider working with the US Tax Transformation team. This is an exciting opportunity to support global execution of Deloitte s tax strategy as we shift from doing digital to being digital by reimagining how we engage with our clients, deliver our services, operate our business, and create value.

Over the past several years, Deloitte Tax LLP (Deloitte Tax ) has had great success in delivering technology-enabled tax services to its clients. As a result, Deloitte Tax is expanding its Technology group. The Tax Transformation group is focused on developing new service offerings and technology solutions that assist us in delivering tax services to our clients. This is an ideal opportunity to be part of a cutting edge and innovative start-up environment within the larger Deloitte Tax organization.

Work you ll do

You will be responsible for facilitating and driving the development of to-be business processes and insights to align with existing/new data and technology to transform the delivery of existing and new Tax services. Additional responsibilities include:

Execute and support against the reimagine approach within the project team and business stakeholders

Facilitate design workshops aimed at identifying and designing the future state

Coordinate planning, activities, working sessions, and focus groups to support future-state thinking

Engage directly with experts and senior leaders to gather insights as input into conceptual designs

Capture business needs and map to backlog in collaboration with technology teams

Perform fit/gap analysis against business needs to identify change impacts and impediments

Oversee development of future-state throughout multiple phases of the program

Perform core project management tasks such as work planning and status reporting

Execute against tasks assigned by the reimagine team lead

The Team

At Deloitte, our tax consultants provide a full-range of tax services to clients. We help our clients combine tax data, processes, technology, and people in new ways to uncover valuable business insights and arrive at smarter solutions to business challenges. Our team members work collaboratively and apply their specialized knowledge and experience to help clients navigate past complex tax and financial reporting issues. We offer deep insights into their business practices and procedures and help them make more informed decisions to enhance their business efficiencies. Learn more about Deloitte Tax



4 years professional experience in business, technology or tax environment

Bachelor s degree in a business, technology, or related field

4 years experience developing business process designs

Experience in workshop facilitation and design thinking concepts and methods

Experience in professional environment developing polished presentations, talking points, and content

High proficiency in MS Office tools: Project, Visio, PowerPoint, Excel, Word, MS Teams, SharePoint

Ability to travel up to 50%

Must be located in major metropolitan area


Excellent analytical and problem-solving skills

Strong verbal and written communication skills; strong listening, interpersonal, and facilitation skills

Able to interact effectively with professionals at all levels and communicate recommendations

Demonstrated experience working with and influencing as part of a team

Motivated, resourceful, and dependable

Understanding of Waterfall/Agile project delivery concepts and methods

Previous tax experience (specifically within return compliance)

Master s degree

PMP or other relevant certification

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world.

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Category: Tax

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.