Deloitte Business Analyst/Process Analyst in Charlotte, North Carolina
Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...
Work you'll do/Responsibilities
Translate business requirements and processes into technical requirements and configuration settings specific to Cognitive Robotics Automation solutions
Collaborate with team leads to identify gaps and constraints associated with business requirements and process and aid in providing solutions to resolve the process issues
Collect and document of business requirements for project and process improvement/automation efforts
Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
Identify issues and risks
Bring inconsistencies and problems to the attention of management
Participate in the problem resolution
Log and track defects and communicate to teams for resolution
Deliver high quality work and adapt to new challenges, as an individual or as part of a team
From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.
Bachelor's degree, preferably in Business Management, Information Technology, Financial Management or similar relevant field
3+ years of experience in software automation testing web applications, and or client/server applications
Experience creating test plans, test cases from system requirements and/or user stories
Understand Software Development Lifecycle and Enterprise Value Delivery Methodology for robotics automation testing/deployment process
Demonstrate project management skills including but not limited to UAT's, managing scope creep, and business process design/modeling
Excellent organizational and time management skills
Must live a commutable distance to one of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Detroit, MI; Gilbert, AZ; Houston, TX; Indianapolis, IN; Kansas City, MO; Lake Mary, FL; Los Angeles, CA; Mechanicsburg, PA; Miami, FL; McLean, VA; Minneapolis, MN; Nashville, TN; Orange County, CA; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Rosslyn, VA; Sacramento, CA; St. Louis, MO; San Diego, CA; Seattle, WA; Tallahassee, FL; Tampa, FL; or be willing to relocate to one of the following USDC locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA.
Limited Immigration sponsorship may be available.
Ability to travel up to 15% (While 15% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Previous experience with any automation solution such as: HP Test Director, Load Runner, Selenium or Cognitive Robotics Solutions such as: Automation Anywhere (AA) , Blue Prism (BP), UiPath, Workfusion, or Kofax
Ability to multi-task & support multiple priorities/multiple deliverables
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.